Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.5
328 reviews
5 stars
146
4 stars
54
3 stars
31
2 stars
20
1 star
77
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked pizzas, skimpy toppings, and inconsistent preparation.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and difficulty reaching the store by phone.
Inconsistency
Customers experienced inconsistency in food preparation and service, with some visits resulting in great food and others in disappointing experiences.
Delivery Issues
Several customers faced problems with delivery, including late arrivals, missing items, and cold food upon delivery.
- TMTyler MillerJan 5, 20261.0Food shows up in one side of the box like they carried it sideways wrinkled together?!
- KKKatrinaJan 4, 20261.0Extremely disappointed in the food. Toppings were very light, especially the pepperoni. Whatever happened to the "edge to edge toppings"? There was also no detectable tomato sauce. The pizza was barely edible. Won't be ordering ever again.
- KJKelly JohnsonNov 26, 20251.0I ordered a Big Don sub- it was an absolute mess- lumps of fat- I don’t even know if it was bacon or ham or what. The “cubed” pieces in the photo is Fat!! Poorly made no attention to detail at all- tried to call, of course NEVER answer the phone at this location. Like this was straight trash. Unacceptable guys.
- MZmay_fizz ZaragozaNov 3, 20255.0After trying to get ahold of canal location 10 times and they didn’t pick up, Mikey was such an amazing person and helped me beyond his job. Woody was a skilled pro at the counter. Food was the best I’ve had in years thank you honestly
- VKVaester KNov 2, 20252.0Took way to long at drive up window. I was just the second car. After I pulled up, nobody came to the for 10+minutes. The car in front of me was there for 20 minutes
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Can I place an order for Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS app available on the Apple App Store or the Android app available on Google Play Store.
Does Donatos Pizza have a website where I can view the menu?
Yes, you can view the menu and order online at https://www.donatos.com
Is Donatos Pizza family-owned and involved in the community?
Yes, Donatos Pizza is a family-owned company founded in 1963 that takes pride in giving back to every community they serve.
Are there nearby grocery stores where I can shop before or after visiting Donatos Pizza?
Yes, nearby grocery stores include Kroger and Marcia Grocery Store, making it convenient to shop before or after enjoying your meal at Donatos Pizza.
What entertainment or dining options are near Donatos Pizza?
Bentleys Sports Grill and Lounge is a nearby sports bar and restaurant, which could be a great option for customers looking to dine or enjoy sports before or after their pizza visit.
Are there any nearby services that customers might find useful when visiting Donatos Pizza?
Nearby services include Gender Road Towne Centre for shopping, CVS Pharmacy for medical supplies, and Huntington Bank ATM for banking needs, providing convenience to customers visiting Donatos Pizza.