Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.5
325 reviews
5 stars
146
4 stars
54
3 stars
31
2 stars
20
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being helpful while others are reported as rude or unprofessional.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like undercooked pizza, incorrect orders, and inconsistency in preparation.
Order Fulfillment
Numerous reviews highlight problems with order accuracy and delays, including long wait times for both pickup and delivery.
Positive Experiences
Despite negative feedback, some customers praised specific locations for good food and service, indicating that experiences can vary significantly.
Pricing Concerns
Several customers mentioned that the prices are high relative to the quality of food received.
- MZmay_fizz ZaragozaNov 3, 20255.0After trying to get ahold of canal location 10 times and they didn’t pick up, Mikey was such an amazing person and helped me beyond his job. Woody was a skilled pro at the counter. Food was the best I’ve had in years thank you honestly
- VKVaester KNov 2, 20252.0Took way to long at drive up window. I was just the second car. After I pulled up, nobody came to the for 10+minutes. The car in front of me was there for 20 minutes
- ANANTO NIOOct 31, 20255.0the best expirience i went with my budies and had alot of pizza and fun 6 7 moments eating our pizza and drinking mustard shakes
- ABaida bennettJun 27, 20251.0this particular Donatos, the customer service was horrible. The manager was horrible. They can’t hear anything. I had to ask 1000 questions just to get my order all finalized because they did not offer any information. This was a horrible experience and to the owners in the corporation of Donatos’s pizza, you need to do better you need to train your people better you need to train your managers better because this particular Donatos this particular incident they suck
- FMFaheem MohammedJun 24, 20251.0They don’t even pick a call for an order
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Can I place an order for Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS app available on the Apple App Store or the Android app available on Google Play Store.
Does Donatos Pizza have a website where I can view the menu?
Yes, you can view the menu and order online at https://www.donatos.com
Is Donatos Pizza family-owned and involved in the community?
Yes, Donatos Pizza is a family-owned company founded in 1963 that takes pride in giving back to every community they serve.
Are there nearby grocery stores where I can shop before or after visiting Donatos Pizza?
Yes, nearby grocery stores include Kroger and Marcia Grocery Store, making it convenient to shop before or after enjoying your meal at Donatos Pizza.
What entertainment or dining options are near Donatos Pizza?
Bentleys Sports Grill and Lounge is a nearby sports bar and restaurant, which could be a great option for customers looking to dine or enjoy sports before or after their pizza visit.
Are there any nearby services that customers might find useful when visiting Donatos Pizza?
Nearby services include Gender Road Towne Centre for shopping, CVS Pharmacy for medical supplies, and Huntington Bank ATM for banking needs, providing convenience to customers visiting Donatos Pizza.