Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.4
423 reviews
5 stars
166
4 stars
82
3 stars
44
2 stars
31
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor communication, and rude staff, leading to frustration with the service.
Food Quality
Many reviews highlighted inconsistent food quality, including burnt items, incorrect orders, and cold deliveries.
Positive Experiences
Some customers praised specific staff members for excellent service and noted positive experiences with food quality at certain times.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.
- LTLena Tyler2 days ago1.0I placed an order online then called the girl told me they don’t have delivery right now so why would online let me place my order .. then said I can’t get my refund till 5-6 business days .. not to mention she was rude kept saying like I said like I said .. DoorDash is yall drivers how yall don’t have deliver .. she said DoorDash been taking to long and passing out cold orders .. but why would yall let me place my order im confused .
- KWkiki watkinsDec 24, 20251.0Need to do better with service. I'm always either ignored at the window or waiting in a long line. Today it's a 3 to 6 min wait per car. Just tell them to pull up and take care of the next customer. At this rate I will be pulling up at 8:00pm.
- WBwilliam billingsleyDec 21, 20252.0definately not the same, used to be our fav pizza, it was basically getting cold leftovers getting delivered for $50 thank God for a microwave
- LMLilah MwansaDec 14, 20251.0I’ve been waiting on my pizza for an and hour and a half, i’ve called back and suddenly they are busy, i’ve called multiple times. not to mention i’ve already paid and my food is no where to be seen
- ABAaron BarnesDec 2, 20252.0So bad at making pizza in a timely fashion. Pizza is kind of their only thing…
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a unique pizza experience since 1963.
Where is Donatos Pizza located in Canal Winchester?
Donatos Pizza is located at 6310 Prentiss School Road, Canal Winchester, OH 43110, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza through their app available on the Apple App Store and Google Play Store.
What types of food does Donatos Pizza offer?
Donatos Pizza offers pizza, oven-baked subs, desserts, and appetizers with specialties like pepperoni and thin crust pizzas.
What nearby restaurants can I visit around Donatos Pizza?
Nearby restaurants include Bw 3's Canal Winchester (bar & chicken restaurant), Crumbl - Canal Winchester (patisserie and cake shop), Skyline Chili, Buffalo Wild Wings (chicken restaurant & bar), and Popeyes® Louisiana Kitchen.
How can nearby places like Chase and PNC banks help customers visiting Donatos Pizza?
Chase and PNC banks nearby provide convenient financial services including ATMs and mortgage brokers, useful for customers who need banking services before or after visiting Donatos Pizza.
Are there nearby places for coffee or snacks near Donatos Pizza?
Yes, Tim Hortons offers coffee and snacks nearby, and Karen's Hallmark Shop provides gifts and cards, making them good stops before or after your meal at Donatos Pizza.