Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
120 W Waterloo St, Canal Winchester, OH
43110-2000, United States
Hours
Reviews
4.1
645 reviews
5 stars
342
4 stars
165
3 stars
60
2 stars
24
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
There were complaints about food quality, including undercooked items and insufficient toppings on blizzards.
Cleanliness
While some customers noted cleanliness, others reported issues with the bathrooms and overall hygiene.
Customer Experience
Positive experiences were noted for friendly staff and quick service, but these were overshadowed by numerous negative interactions.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value for money.
- BSBuckeye Bug ServicesDec 23, 20255.0When I’m in town, it’s one of my Go-To’s! My dog Bentley was fan.
- LLLush LNov 6, 20251.0The time on the APP and the time on Google does not support their business hours. So after making an order on the app and being charged for it. I got to the store and they were inside cleaning and closed. No one would acknowledge me at the drive thru window or door. In effort to get information on at least being refunded.
- ESelizabeth shifletNov 5, 20251.0Please update your hours. I went through at 9:40 and finally the speaker said there were closed and took this pic at 9:43. I wouldn’t have left where I was to get here before you closed if I would have known you were closed 🤡
- TMTJ MAHANNov 1, 20255.0Better of the DQs in the area. Service is usually pretty fast and food fresh.
- EEEmilieOct 17, 20251.0I too can confirm they are now shorting on fries significantly compared to previous years. Not only that, they seemed to have changed the size of the container for the cheese curds to smaller than before. So now prices are raised significantly from previous years and we are definitely not getting our moneys worth. Very disappointing. Very anti consumer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the regular operating hours of Dairy Queen Grill & Chill in Canal Winchester, OH?
The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have special holiday hours?
Yes, the restaurant is closed on Thanksgiving (November 27, 2025), Christmas (December 25, 2025), and New Year's Day (January 1, 2026). On Christmas Eve (December 24, 2025), it is open from 10:30 AM to 4:00 PM, and on New Year's Eve (December 31, 2025), from 10:30 AM to 8:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children, offers high chairs, has wheelchair accessibility, outdoor seating, restrooms, and a drive-thru.
Can I order food online or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can order online via their website, and by downloading their app you get access to exclusive deals.
What are some nearby places I can visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby spots include E Marie’s Salon and Spa for beauty treatments, Canal Winchester Municipal Pool for recreation, and Joe Vino café for coffee or smoothies.
Is there another Dairy Queen location near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen nearby, making it convenient for customers looking for similar ice cream and fast-food options in the area.
Where can I find beauty and hair salons near Dairy Queen Grill & Chill?
Nearby you can find multiple salons such as Hilary’s Beauty Salon, Hair by Brittany Perry, Nails By Mariah LLC, and Megan’s Beautique for various hair and beauty services.
What is the address and phone number of Dairy Queen Grill & Chill in Canal Winchester?
The address is 120 W Waterloo St, Canal Winchester, OH 43110-2000. The phone number is +1 614-837-8642.
When was Dairy Queen Grill & Chill in Canal Winchester established?
This Dairy Queen location was established in 2022.