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Dairy Queen Grill & Chill

4.1
(649 reviews)
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Business Details

120 W Waterloo St, Canal Winchester, OH
43110-2000, United States
(614) 837-8642
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
120 W Waterloo St, Canal Winchester, OH
43110-2000, United States

Hours

Reviews

4.1
649 reviews
5 stars
345
4 stars
165
3 stars
60
2 stars
24
1 star
55
  • RC
    Richard Clark
    Feb 13, 2026
    1.0
    UPDATE: Are you serious? Did you not read anything? I DID THAT ALREADY AND YOU HAVE IGNORED IT! December 22, I came in right before closing because my daughter wanted a Blizzard. I ordered one for her and one for myself — an Oreo Blizzard and a Choco Brownie Extreme Blizzard. The Oreo Blizzard was fine, but the Choco Brownie Extreme? Seems like the brownies took the day off. I submitted a complaint through the corporate website, and they said they would notify the franchise owner. It’s now been 53 days. Nothing. I even followed up a few days ago. So I formally requested escalation… we’ll see if that actually gets somewhere. Reading other reviews, it seems whoever replies here doesn’t really care about customer service. No offers to fix problems, no “let us make it right” — just copy/paste statements that could have been written by AI. Other locations/businesses at least fix issues with a replacement or gift certificate; here it’s basically “thoughts and prayers.” If the franchise owner or regional supervisor happens to read this: maybe it’s time to show that customer service actually matters?
  • BS
    Buckeye Bug Services
    Dec 23, 2025
    5.0
    When I’m in town, it’s one of my Go-To’s! My dog Bentley was fan.
  • LL
    Lush L
    Nov 6, 2025
    1.0
    The time on the APP and the time on Google does not support their business hours. So after making an order on the app and being charged for it. I got to the store and they were inside cleaning and closed. No one would acknowledge me at the drive thru window or door. In effort to get information on at least being refunded.
  • ES
    elizabeth shiflet
    Nov 5, 2025
    1.0
    Please update your hours. I went through at 9:40 and finally the speaker said there were closed and took this pic at 9:43. I wouldn’t have left where I was to get here before you closed if I would have known you were closed 🤡
  • TM
    TJ MAHAN
    Nov 1, 2025
    5.0
    Better of the DQs in the area. Service is usually pretty fast and food fresh.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the regular operating hours of Dairy Queen Grill & Chill in Canal Winchester, OH?

The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:30 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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