Business Details
About
Mexican Restaurant
Chipotle Canal Winchester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
972 reviews
5 stars
332
4 stars
182
3 stars
93
2 stars
82
1 star
283
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, particularly for meat, leading to dissatisfaction.
Food Quality
Numerous reviews highlighted issues with food freshness, including stale chips and old ingredients.
Service Issues
Customers frequently mentioned poor service, including rude staff, long wait times, and problems with online orders.
Cleanliness
Several reviews noted that the restaurant was dirty, with unsanitary conditions reported in various areas.
Ingredient Availability
Customers expressed frustration over the restaurant being frequently out of key ingredients, impacting their orders.
- JWJake WeismanDec 28, 20251.0Man. I doubt I’ll ever comeback to this location. The Pickerington location gives you better portions on every them. I ordered a bowl and it was like I got 3/4 of what I normally get at the Pickering ton location. I also order is bad of chips. They tasted like they were not fully cooked and again I got way less than I’d get at the Pickerington location
- LELloyd Douglas ElNov 19, 20255.0We're happy with this restaurant. It's the Chipotle closest to us and we've never had a negative experience here.
- AEAngela EalyNov 13, 20253.0Google says the restaurant is open until 11. I got there at 9:10pm. They were out of fajitas, cheese, and corn. I wasn’t told until it was time for those items. So I ended up with a pinch of meat. I’m so annoyed. Also everytime I come in there, the new Caucasian guy is always playing with the food. Like bouncing it around like he is doing a magic trick. It’s weird 11/23/2025 Returned for a visit today around three. This experience was much better. We come here 2-3 times a month.
- CNChris C (Neighbor)Nov 4, 20255.01 of the better Chipotle I've been to, very attentive and they have a sense of urgency when they see a line of customers forming.
- RBRon BaughmanOct 29, 20251.0Meat portions were about half of what I usually get at chipotle. I told the manager and she informed me that it was a new guy who was dishing out the small portions of meat. She assured me that she just trained him on proper meat portions five minutes ago and then said “So Now you don’t have to worry about it.” She turned around and walked away with no sorry about that, no can I get you a refund, no how about a drink for your troubles. Nothing. Not thanks for letting me know. Not have a good day. Nothing.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Canal Winchester?
Chipotle Mexican Grill in Canal Winchester is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Canal Winchester?
It is located at 695 W Waterloo St, Franklin, Canal Winchester, OH 43110, USA.
Does Chipotle Mexican Grill in Canal Winchester offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Canal Winchester?
You can order online through their official website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill in Canal Winchester serve?
They offer Mexican-inspired fast-casual cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Canal Winchester support sustainable and humane food sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices.
What nearby restaurants can I visit along with Chipotle Mexican Grill in Canal Winchester?
Nearby restaurants include Panera Bread, Smoothie King, and Panda Express, offering a variety of cafe, smoothie, and Asian cuisine options to complement your visit.
Are there nearby financial institutions close to Chipotle Mexican Grill Canal Winchester?
Yes, financial services nearby include Wright-Patt Credit Union, Bank of America Financial Center, Bank of America ATM, and Fifth Third Bank for your banking needs.
If I need urgent care or pharmacy services near Chipotle Mexican Grill, where can I go?
Hometown Urgent Care and Walmart Pharmacy are located nearby for your urgent healthcare and pharmacy needs.
Can I combine a visit to Chipotle with other activities or services nearby?
Yes, after dining at Chipotle, you can visit nearby locations like Firestone Complete Auto Care for vehicle maintenance, or stop by Waterloo Crossing - GameStop for entertainment, making your trip more versatile.