Many customers reported slow service, long wait times for food, and inattentive staff, leading to frustration and disappointment.
Food Quality
Several reviews highlighted issues with food quality, including cold meals, incorrect orders, and overcooked items.
Positive Experiences
Despite the negative feedback, some customers praised specific servers for their excellent service and enjoyed the atmosphere for watching games.
Management Concerns
Multiple reviews indicated dissatisfaction with management's response to service issues and overall restaurant operations.
Pricing Complaints
Customers expressed concerns about high prices relative to the quality of food and service received.
HG
Heather Green
3 days ago
1.0
We went last night Friday 1/9. We got there 6pmish Party of 4 -2 adults 2 kids. it was full but we were seated right away ..no wait. We sat quite awhile before our drink order was taken and we went ahead and put our food order in at the same time. 2 - 2/$20 meals burgers & fries ..nothing complicated. We proceeded to sit for another hour before we received our food. At one point I tried to ask the manager about our order as he kept walking by our table ...2 times I said "Excuse me" and he kept walking like he didn't hear me ...the 3rd time he walked by I said "EXCUSE ME!" and he finally stopped. I told him we've been waiting an hour ...he said he'd check on it ....5 minutes later we got our cold food. We just ate it with no additional complaints because we were starving by this time (close to 8pm now)
No acknowledgement from the server or manager - like hey let me comp your drinks or give you a free meal on your next visit or anything at all!!!
The server preceeded to give us an $85 bill when it should have been $40.
#1 - To the manager ..if your kitchen is in the weeds. Stop seating and wiping tables and go help in the kitchen. Stop seating tables and let your kitchen catch up.
- Let your customers know up front that you are short staffed and they may be waiting awhile that way we can make the informed decision to stay or go.
- when a customer says excuse me? Don't ignore them
#2 - to the server...no way I would let my customers sit for an hour and a half with no food ...you could have offered chips and salsa or something.
You could have offered something to try and make it right and I wouldn't be writing this ...a free dessert, A few dollars off of our bill, a discount on our next visit....something, anything!
This is about the 3rd time we've had this experience at BWW ...we will NOT be returning.
And an equally bad experience with a delivery order.
There really is no excuse ...your making burgers, fries, and wings not souffle or filet mignon
MG
Marvin Goodman
Jan 2, 2026
5.0
UFC night this is the #1 place...
CP
Christa Payne
Dec 21, 2025
5.0
Fun place to eat.
KK
Kathy Kessler
Dec 6, 2025
5.0
Our server Rylan was great, very courteous and loved what he put on all our receipts, need more young people like him, thank you
SH
Steve H
Nov 28, 2025
5.0
Lots of booths were open, but unavailable to us seemingly due to no waiter for that area, aka under staffed. But the food was delicious and plenty of TVs to watch whichever football game we were interested in.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Canal Winchester specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the opening hours of Buffalo Wild Wings in Canal Winchester throughout the week?
Buffalo Wild Wings is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:59 PM on Friday and Saturday.
Where is Buffalo Wild Wings located in Canal Winchester?
It is located at 6340 Prentiss School St, Canal Winchester, OH 43110, USA.
How can I contact Buffalo Wild Wings in Canal Winchester?
You can call Buffalo Wild Wings at +1 614-837-8080.
Is Buffalo Wild Wings in Canal Winchester currently open?
Yes, Buffalo Wild Wings is currently open according to their profile data.
Does Buffalo Wild Wings in Canal Winchester offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
What are some nearby restaurants to Buffalo Wild Wings in Canal Winchester?
Nearby restaurants include Bw 3's Canal Winchester, Donatos Pizza, Golden China, Skyline Chili, Burger King, Wendy's, Tim Hortons, Popeyes® Louisiana Kitchen, and Crumbl - Canal Winchester.
If I'm visiting Buffalo Wild Wings, are there nearby automotive services available?
Yes, there are automotive services nearby including Discount Tire® Store, Valvoline Instant Oil Change, NTB - National Tire & Battery, AutoZone, and Captain Car Wash.
Where can customers stay near Buffalo Wild Wings in Canal Winchester?
Customers can stay at the Best Western Canal Winchester Inn - Columbus South East hotel, which is located nearby.
What entertainment or leisure spots are near Buffalo Wild Wings in Canal Winchester?
Near Buffalo Wild Wings, you can visit Slate Run & Living Historical Farm Metropark for outdoor activities and concerts.