Numerous customers reported long wait times for food and poor service, with some feeling neglected by staff.
Food Quality
Many reviews highlighted issues with food being served cold, overcooked, or not prepared as ordered.
Management Concerns
Several customers expressed dissatisfaction with management's response to complaints and overall management practices.
Positive Experiences
Despite the negative feedback, some customers praised the attentive service and enjoyed their meals, particularly during less busy times.
Pricing Complaints
Customers frequently mentioned that the prices were too high for the quality of food received.
CJ
Caleb Johnson
Nov 7, 2025
1.0
First of all the food took an hour and 30 minutes AND was cold. The waitress was nice said it was the kitchens fault and if would be out shortly. The waitress came to our table not very often and took long to supply us with the water and drinks we asked for. Overall the atmosphere was unkind and we will never be returning to this establishment.
DE
Darlene Evans
Nov 7, 2025
2.0
This is my second time visiting…I enjoy Buffalo Wild Wings and the server super super nice Hannah was her name. it’s being greeted at the door when you’re a person of color again this is my second time and I was completely ignored at the door until a family of Caucasian people walked in behind me the greeter goes how can I help you guys?? I’m sorry totally unacceptable!! So I say are you talking to me or them?? She then goes I was talking to whoever was first in line like my entire body isn’t standing there….Only because I worked a long shift is the reason I decided to stay..I won’t be returning unfortunately. everyone should be greeted the same.
ET
Edison Thomas
Nov 5, 2025
1.0
Order 20 wing+ big fried=$21.99, when received no fried. Call ask what is ( + big fried mean?) Is it French Fries? she said yes, but I received no French fries in package she told me call Dasher. Call Dasher he said he can't make fried have to call the store ask for Fries. So bad service just fried. Order number 3170.
LS
Ladysweet Skittles
Oct 26, 2025
1.0
‼️ Bad Experience Alert — BW3’s Canal Winchester ‼️
I had one of the worst dining experiences ever at BW3’s in Canal Winchester. The food came out ice cold, and I waited over 30 minutes just for that. The manager came over, re-ordered my food, and said heveould becsure food was hot and he so called reordered — but guess what? I never even got my food. On top of that, my waitress never brought my drinks (just a water), barely checked on me, and seemed to only focus on the tables with Caucasian customers. The energy was just off I truly felt like I wasn’t being treated fairly, and it was honestly upsetting.
I left hungry, frustrated, and disappointed. It really felt like they didn’t care at all. Horrible service. I do not recommend this location at all!
TB
THERON BELCHER
Oct 25, 2025
1.0
I recently visited Buffalo Wild Wings for the first time in quite a while, and I have to say, it was an experience that left me quite disappointed. As someone who has enjoyed dining out in the past, this visit was particularly frustrating and overshadowed by a series of unfortunate events.
From the outset, I noticed that our server, who was clearly new, seemed to overlook our table consistently. While I appreciate that everyone has to start somewhere, the lack of attention we received felt more than just a simple oversight. Our orders, which were fairly straightforward, arrived ice cold. After attempting to address this with the manager, we were left waiting an additional 45 minutes for our food, during which we felt completely neglected.
What baffles me is that the restaurant was not busy at all, which makes the lack of service even more puzzling. This experience has left me questioning whether I want to dine out again anytime soon. It's disheartening to feel this way, especially when I was looking forward to enjoying a meal out after a long day. I hope that improvements can be made to ensure that other diners don’t feel the same way I did during my visit.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Canal Winchester specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the opening hours of Buffalo Wild Wings in Canal Winchester throughout the week?
Buffalo Wild Wings is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:59 PM on Friday and Saturday.
Where is Buffalo Wild Wings located in Canal Winchester?
It is located at 6340 Prentiss School St, Canal Winchester, OH 43110, USA.
How can I contact Buffalo Wild Wings in Canal Winchester?
You can call Buffalo Wild Wings at +1 614-837-8080.
Is Buffalo Wild Wings in Canal Winchester currently open?
Yes, Buffalo Wild Wings is currently open according to their profile data.
Does Buffalo Wild Wings in Canal Winchester offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
What are some nearby restaurants to Buffalo Wild Wings in Canal Winchester?
Nearby restaurants include Bw 3's Canal Winchester, Donatos Pizza, Golden China, Skyline Chili, Burger King, Wendy's, Tim Hortons, Popeyes® Louisiana Kitchen, and Crumbl - Canal Winchester.
If I'm visiting Buffalo Wild Wings, are there nearby automotive services available?
Yes, there are automotive services nearby including Discount Tire® Store, Valvoline Instant Oil Change, NTB - National Tire & Battery, AutoZone, and Captain Car Wash.
Where can customers stay near Buffalo Wild Wings in Canal Winchester?
Customers can stay at the Best Western Canal Winchester Inn - Columbus South East hotel, which is located nearby.
What entertainment or leisure spots are near Buffalo Wild Wings in Canal Winchester?
Near Buffalo Wild Wings, you can visit Slate Run & Living Historical Farm Metropark for outdoor activities and concerts.