WG
Warren Goldman
Jan 17, 2026
Went here on Saturday, January 17 at about 7:30pm. The place was a little busy but not completely full - got seated right away. Just me (Dad) and my 9 year old son (party of 2). Our server came out to the table to greet us, a guy named Derek, who was very disheveled - unshaven, teeth missing, uncombed beard, hair in a bushy ponytail, long fingernails and dirty looking hands. Sat down and waited a good 15 minutes for 2 sodas, then put our food order in which were both the same - All-American hamburger with no tomatoes on them, one with fries and one with onion rings, requested mustard on both - that's it. About 35 minutes later, both hamburgers come out, and each one has tomatoes on them. When a different server brought our food out, I asked for some ranch to go with the onion rings. The ranch never came. I sat and waited for our server to come by the table, but for the next 15 minutes, he never showed up. My son is a slow eater, and he picked his tomato off, and started eating his hamburger. He was almost done with his hamburger when the server came back, and both glasses were empty (we each had the same soda). I told him that the hamburgers were incorrect and that there was a tomato allergy, thus why we requested no tomatoes, and I again asked for some ranch for the onion rings. While waiting even more, I asked another server for some ranch. Another 25 minutes goes by, and he finally comes out with a new hamburger, this time without tomatoes. I politely told the server that I asked for ranch three times, and I thought for sure that while they were re-making the hamburger they would have also brought out new onion rings, as the other ones sitting on the table were completely cold, and that I was still waiting on the ranch so that I could eat them. I also told him that if he or they had brought out any ranch, I probably would have eaten them while waiting, but I was not expecting to wait so long as I did. Our soda glasses are still empty at this point, and my son is finished with his burger. The waiter says he will go back and get a new set of onion rings dropped in the fryer and then bring them out. After another 10 to 15 minutes, the new onion rings cam out, and by this time, I am already done with my burger.
This place can do so much better. How hard is it to make two simple hamburgers the right way the first time?
Not happy, probably will be a cold day in hell before I return here to get another hamburger!