Many customers reported receiving cold or poorly cooked food, including undercooked chicken and hard fries.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food and drinks, even when the restaurant was not busy.
Staff Attitude
Feedback varied on staff friendliness; some praised individual servers while others noted rudeness and inattentiveness.
Cleanliness
Several customers mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Overall Experience
While some customers enjoyed their meals and service, many expressed disappointment and frustration with their experiences, leading to a lack of recommendations.
AD
Angela Davis
Oct 6, 2025
2.0
Took 45 minutes to get our food and it was cold when it came out of the kitchen.
JC
Jennifer Cordle
Sep 29, 2025
2.0
The chicken wasn't completely cooked in either item, Nashville spicy sandwich and honey BBQ salad. The salad also had spoiled lettuce. This is the 2nd time I've ordered from them and the 2nd time I had to throw my food away. I will never order food there again.
LW
L W
Sep 20, 2025
3.0
Slow service with cold food. We frequent B-Dubs weekly/ biweekly and this is the worst is has been. We waited 10 minutes foe drinks (nom alcoholic just water and yea). Half our food came out and 10 minutes later the other half came cold. They were steady but not busy.
SC
Shane Cooper
Sep 16, 2025
5.0
Visited on a Sunday afternoon for lunch. The service was excellent, and the food was delicious. Overall, a great experience.
AL
Austin Lentz
Sep 4, 2025
2.0
Service was great but food was once again disappointing. We waited what seemed like forever on the kitchen and the wings came out like rubber and cold like it wasn’t even under a heat lamp but just sitting on the counter for a hour