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Arby's

3.9
(394 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
44133 Fairground Rd, Caldwell, OH
43724, United States

Hours

Reviews

3.9
394 reviews
5 stars
162
4 stars
107
3 stars
65
2 stars
24
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported long wait times and disinterested employees.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and tasty meals, while others complained about cold, stale, or incorrect orders.

Cleanliness

The cleanliness of the location received both positive and negative feedback, with some noting a clean environment while others reported dirty tables and neglected areas.

Management Issues

Several reviews highlighted issues with management, including poor organization and staff training, leading to inconsistent service and food quality.
  • JS
    J S
    Dec 31, 2025
    5.0
    Snowing outside and on New Years Eve, the young lady was friendly and attentive and the kitchen person crushed it tonight! Best fries ever and the rb sandwiches were perfect! Thank you so much. HNY!
  • TT
    Tawneo
    Nov 22, 2025
    1.0
    I have given this place numerous chances to prove that they have improved their service and it is always abysmal. The most recent was today. I walked in today with one customer sitting in the dining area and put in an order for three people and waited 30 minutes before finally walking up and asking for a refund and walking out. We had similar experiences before, but I had hoped that they had improved. Save yourself the pain and look elsewhere.
  • MB
    Max BORISOV
    Nov 14, 2025
    5.0
    It’s Arby’s!
  • SA
    Stephen T Lewis - Trucker 2 AI
    Sep 22, 2025
    5.0
    1st time at this location and I got the burger with bacon. Yo this shit is aight. I was throughly impressed with this. Got the curly fries & a lemonade. The curly joints was ok, but ggggzzzzzzz I wish I got a large on that lemonade because that lemonade was on point. Will be ba k if im in the area. BAMA TRUCKER - ROLL TIDE
  • MG
    Matthew Gerhart
    Mar 8, 2019
    5.0
    Great store!!!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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