Wendy's

3.9
1524 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Burbank, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Burbank, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10048 Avon Lake Road, Burbank, OH
44214, United States

Hours

Reviews

3.9
1,524 reviews
5 stars
650
4 stars
401
3 stars
242
2 stars
86
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the fast service, with several noting their food was ready almost immediately after ordering.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported cold or poorly prepared items.

Staff Attitude

Staff interactions received varied reviews, with some customers highlighting friendly and helpful service, while others reported rudeness and poor management.

Cleanliness

The restaurant was generally noted as clean, although some reviews mentioned issues with cleanliness in the dining area.

Order Accuracy

There were multiple complaints about incorrect orders and issues with mobile app orders, indicating a need for improvement in order accuracy.
  • DV
    Drifter Art Valencia
    Nov 11, 2025
    5.0
    Great Breakfast fresh fast.
  • JR
    Jeremy Roberts
    Nov 7, 2025
    1.0
    Stood at the counter waiting to order for at least 5 minutes. Staff refused to look and acknowledge me. Would give zero stars if I could. Ridiculous. Left without ordering.
  • BT
    Becky Tope
    Nov 6, 2025
    3.0
    My son and I ordered separately online. My son got charged twice and only received for one order. Even though the orders were ordered separately they were mixed together in two separate bags. Neither of us received exactly what we ordered.
  • DB
    Dawn Bennett
    Oct 11, 2025
    3.0
    They were taking names to call when your order was ready, but kept forgetting to call them. By the time I asked the lady if the bag sitting there was for me and she checked to make sure all of my food was cold.
  • JA
    John Andersen
    Oct 10, 2025
    5.0
    Wes was a great ambassador for your brand. The cold chicken sandwich was only OK. My co worker enjoyed here salad.

Frequently Asked Questions About Wendy's

Is Lodi Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.