Wendy's

3.6
1352 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Buckeye Lake, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Buckeye Lake, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10281 Hebron Rd, Buckeye Lake, OH
43008, United States

Hours

Reviews

3.6
1,352 reviews
5 stars
494
4 stars
324
3 stars
237
2 stars
98
1 star
199

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about missing items and incorrect orders, including wrong sandwiches and missing sides.

Customer Service

Numerous reports of rude and unprofessional behavior from staff and management, leading to a negative dining experience.

Food Quality

Mixed reviews on food quality; some customers received cold or poorly prepared meals, while others praised freshness.

Service Speed

Consistent feedback about slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Concerns raised about cleanliness in the dining area and bathrooms, with reports of flies and unclean facilities.
  • SM
    Sherry Mastnick
    Nov 11, 2025
    4.0
    I hate the AI
  • TB
    Troy Barton
    Nov 8, 2025
    5.0
    Quick service!!
  • SB
    Scott Brown
    Nov 6, 2025
    1.0
    I ordered JBC meals for the family and every single one of them was cold when they handed them to us. So much for made fresh when you order. On top of that, the manager walking around with 4 feet of hair swinging and swaying with no hair net, tie or in any way tied up, I thought was not allowed in kitchen environments.
  • KM
    Katie McDaniel
    Nov 1, 2025
    5.0
    I get seasoned potatoes often at Wendy's. They are my FAV. I stop in buckeye lake because a it's on my way to work. They have automated ordering, so feels isolated- but the girl who runs the window, is amazing. She said to me today at the window. "I know you love those potatoes and they are not fresh, I had her drop some new ones we will bring them out in two mins!" She has no idea on my 5,6,7 am days how much kindness sets me forward in such a special way. I appreciate this, and hope I bring this level of customer service to my customers. ❤️ #itsthesmallthings
  • DT
    Daniel Thomas
    Oct 14, 2025
    1.0
    Every single time I order from this location I am missing something from my order. It is very frustrating. Then when I tell the employees what I am missing, I get nothing but attitude. Absolutely ridiculous.

Frequently Asked Questions About Wendy's

Is Buckeye Lake Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.