Wendy's

3.6
1362 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Buckeye Lake, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Buckeye Lake, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10281 Hebron Rd, Buckeye Lake, OH
43008, United States

Hours

Reviews

3.6
1,362 reviews
5 stars
500
4 stars
325
3 stars
237
2 stars
99
1 star
201

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback highlighted a mix of friendly service and rude interactions, with some staff showing a lack of professionalism.

Food Quality

While some customers enjoyed fresh and hot food, others experienced cold meals and poor food handling.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall experience.

AI Ordering System

The new automated ordering system received criticism for causing confusion and errors in orders.
  • JP
    James Pruitt
    Dec 17, 2025
    1.0
    Get rid of the automated drive thru attendant. Will not return
  • WB
    Wanda Belknap
    Dec 13, 2025
    5.0
    17 people were in line when we walked in. (12 were from one van) The line moved quickly as the team behind the counter worked as together. The wait was reasonable. The food was why we chose Wendy's. Traveling we didn't want to eat too much. We ordered aTaco salad, senior soft drink and a Junior bacon cheeseburger biggy bag. The temperature of the food was spot on. Although the dining room is smaller than what we are used to, there were plenty of seating options without anyone being too close together. We were very impressed with the workers, the cleanliness and over all atmosphere. Great Job! The "manager or lead" was Rachel, she worked along side we everyone. It was the best fast food crew we have seen since COVID.
  • JR
    Jacob Repp
    Dec 4, 2025
    1.0
    This Wendy’s seriously needs to get it together. Mobile orders are very straight forward, no miscommunication over the speaker, just a simple typed black & white order. Yet, at this Wendy’s employees apparently have trouble with reading. They are staffed completely with 15 year olds with zero interest doing simple tasks, more interested in carrying on with eachother. We had a very simple order of bacon double stacks, which come with additional cost mind you. Every single burger we received had no bacon. They completely forgot an entire large chili. And to top it off, every single order of fries in the bag was thrown in upside down. These are simple things.. no special requests.. literally ordered the way they come on the menu.. Its a complete disregard for anything even resembling “quality.” Suffice to say I won’t be returning to this overcharging, poor excuse for a Columbus based fast food chain and if you happen to read this, neither should you.
  • TG
    Tony G
    Nov 26, 2025
    2.0
    The eating area was full of smoke. Thru cleaned the fryers or something, this needs to be done after hours NOT when customers are eating food.
  • CC
    CrimCynPhoenix
    Nov 24, 2025
    4.0
    Wendy's is my favorite place to get a burger and frosty. The app and rewards are great too

Frequently Asked Questions About Wendy's

Is Buckeye Lake Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Buckeye Lake?

The drive-thru is open daily from 6:30 AM to midnight.