Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,617 reviews
5 stars
518
4 stars
376
3 stars
315
2 stars
140
1 star
268
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or inattentive staff, while others noted friendly and helpful service.
Food Quality
Several reviews highlighted issues with food quality, including cold or improperly prepared items, while some customers praised the freshness and taste of their meals.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty bathrooms and trash in the dining area, contrasting with a few mentions of clean facilities.
Order Accuracy
Customers frequently reported problems with order accuracy, including missing items and incorrect orders, leading to frustration.
Drive-Thru Efficiency
While some customers experienced quick and efficient drive-thru service, others faced long wait times and disorganization.
- SRSlim ReynoldsNov 8, 20254.0Good, juicy, hot burger made to order, accurate and fast. Kind staff. Fries needed more salt and possibly cooked longer. Were not golden and their normal crispy. I ordered online counter carryout. I was given cups to fill my own drink. If they had Coca-Cola Freestyles, I might like to pick my drink, but I'm used to my drinks being filled for carryout. I was in a hurry, traveling. Drinks need to be waiting with the pickup order. Also had to ask for a drink carrier.
- DTDaniel ThomasOct 14, 20251.0Some employees don’t have any customer service skills. When I pull up to have my food handed to me in the drive thru I always say thank you to the employee. 9/10 times they have AirPods in and don’t say anything the entire time. It’s absolutely ridiculous. If I were to do that when I was younger and working fast food I would have been fired on the spot. If I tell someone in the drive thru to have a nice day. DO NOT just stand there and look at me like I am upsetting you. This is a constant problem at this location. Please train your incompetent staff to have better customer service!!!!!!
- MMMike MeeksOct 9, 20255.0Food was good. The atmosphere was awesome.
- LLL.F.H.F “L.F.H.F” L.F.H.FSep 28, 20255.0Good place
- GJGina JohnsonSep 3, 20255.0Hadn't been here in a couple of years. I went to the drive thru and they were really courteous and friendly. Thanked me and didn't just slam the window shut. I had to wait on an apple pie and the person who brought it out was friendly. It was really a nice experience. Impressive compared to most places.
Frequently Asked Questions About McDonald's
What are the regular on-site opening hours for this McDonald's location in Buckeye Lake, OH?
This McDonald's is open onsite daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at 10780 Hebron Rd SE?
Delivery is available daily from 4:00 AM to 10:45 PM, except Friday and Saturday when it extends to 11:45 PM.
What are the drive-thru hours at this McDonald's?
Drive-thru is open from 4:00 AM to midnight Sunday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Does this McDonald's offer any curbside pickup service?
Yes, curbside pickup service is available at this location.
Which payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's online or via their app for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or download the McDonald's app from the Apple App Store or Google Play.
Is there WiFi available at this McDonald's?
Yes, this McDonald's provides WiFi service to customers.
What nearby fast food options are available around this McDonald's?
Nearby alternatives include Burger King, Taco Bell, Wendy's, and another McDonald's.
Are there lodging options close to this McDonald's?
Yes, Motel 6 is a nearby hotel, convenient for guests seeking accommodation near McDonald's.
What are some entertainment or dining options near this McDonald's?
Nearby you can visit The Blue Heron Kitchen and Pub, Bob's Bar & Grill, Lindsey's Smokehouse Barbecue, and The Beechridge Lounge for varied dining and lounge experiences.