Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers frequently reported long delivery times, incorrect orders, and poor communication regarding order status.
Food Quality
Many reviews praised the pizza and subs as delicious, with some noting specific items like gluten-free options and the new cauliflower crust.
Staff Performance
While some customers highlighted friendly and helpful staff, others experienced unprofessional behavior and lack of attention.
Cleanliness and Atmosphere
Several reviews mentioned cleanliness issues in the dining area, with some customers expressing dissatisfaction with the overall ambiance.
Ordering Experience
Customers expressed frustration with the online and phone ordering systems, citing difficulties and lack of responsiveness.
CL
Cindy Lowe
Feb 7, 2026
4.0
Pizza was good. I don't understand asking for a tip for a pickup order....
DT
Daniel Thomas
Feb 4, 2026
5.0
Amazing service! Everything was delicious! The employees are very friendly!!!! Can’t wait for my next order. Pizza was very hot and fresh. The bread sticks very amazing. I really miss the lunch pizza buffet. Those were the best times! Thank you for the wonderful food and friendly service!!!!
TW
tabbi Wilson
Jan 6, 2026
1.0
It's a very hit or miss kind of place. Delivery takes incredibly long. food will always be cold.
CC
Chad Copley
Dec 9, 2025
4.0
Pick up only. Fast and what was expected.
TS
Tina Scanlon
Oct 31, 2025
5.0
I love this place the service is great they go above and beyond to make sure everything is okay for you and your order the food is wonderful every single time you guys all deserve a raise!!
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza via mobile apps?
Yes, you can order Donatos Pizza through their iOS app available on the Apple App Store and the Android app on Google Play Store.
Does Donatos Pizza have options for vegetarians?
Yes, Donatos Pizza serves vegetarian options as part of its menu.
Are families and children welcome at Donatos Pizza?
Yes, Donatos Pizza welcomes families and provides amenities such as high chairs and wheelchair accessible entrances and restrooms.
What nearby places can I visit before or after dining at Donatos Pizza?
Nearby you can visit Two Bros Slushy Bar for refreshing treats, Buckeye Lake Library for books and local resources, and Ryan Brayden Park for outdoor activities.
Is there a nearby place to get a dessert or sweet treat after pizza?
Yes, Two Bros Slushy Bar near Donatos offers ice cream and smoothies, perfect for a sweet treat after your meal.
Where can I find other dining options near Donatos Pizza?
Nearby dining options include Lindsey's Smokehouse Barbecue, Dragon Village Chinese Restaurant, and Creno's Pizza for varied cuisines.
Brand Certified Facts from Donatos Pizza
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Certified February 15, 2026Yext Knowledge Graph
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