Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers reported long wait times, incorrect orders, and poor communication regarding delivery.
Food Quality
Many reviews praised the pizza and subs, highlighting their deliciousness and quality.
Cleanliness and Atmosphere
Some customers noted cleanliness issues and a need for a brighter dining atmosphere.
Staff Performance
While some reviews praised friendly and helpful staff, others mentioned a lack of adequate staffing leading to poor service.
Ordering Experience
Customers expressed frustration with online and phone ordering systems, citing difficulties and inefficiencies.
TS
Tina Scanlon
Oct 31, 2025
5.0
I love this place the service is great they go above and beyond to make sure everything is okay for you and your order the food is wonderful every single time you guys all deserve a raise!!
EE
Enterfire2
Oct 20, 2025
1.0
Terrible
MH
Michelle Holmes
Aug 13, 2025
1.0
Our family attempted to order food on a Saturday night at about 6 pm and the restaurant was closed. There was no message (when we called) stating why the restaurant was closed (that would have helped). The only way we knew it was closed was because of Google maps. We haven't went to this restaurant in years and now I know why. We will continue to go to Pizza Cottage (they were open on that same Saturday night) or Lakebound Pizza.
JS
James Stickradt
Jul 12, 2025
4.0
Great place for a quick lunch. It was better when they had a pizza buffet.
LH
Luke Hinkle
Jun 19, 2025
1.0
This place is an absolute joke. I waited over an hour and had to drive in my self just to ask where my food was. Then when I arrive back at home I get my food & it’s the wrong food! Absolutely ridiculous!
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza via mobile apps?
Yes, you can order Donatos Pizza through their iOS app available on the Apple App Store and the Android app on Google Play Store.
Does Donatos Pizza have options for vegetarians?
Yes, Donatos Pizza serves vegetarian options as part of its menu.
Are families and children welcome at Donatos Pizza?
Yes, Donatos Pizza welcomes families and provides amenities such as high chairs and wheelchair accessible entrances and restrooms.
What nearby places can I visit before or after dining at Donatos Pizza?
Nearby you can visit Two Bros Slushy Bar for refreshing treats, Buckeye Lake Library for books and local resources, and Ryan Brayden Park for outdoor activities.
Is there a nearby place to get a dessert or sweet treat after pizza?
Yes, Two Bros Slushy Bar near Donatos offers ice cream and smoothies, perfect for a sweet treat after your meal.
Where can I find other dining options near Donatos Pizza?
Nearby dining options include Lindsey's Smokehouse Barbecue, Dragon Village Chinese Restaurant, and Creno's Pizza for varied cuisines.