Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Service Speed
Customers frequently noted long wait times in both drive-thru and dine-in, often exacerbated by staff shortages.
Cleanliness
The restaurant's cleanliness was criticized, with multiple mentions of dirty dining areas and unsanitary conditions.
Staff Attitude
While some staff were praised for friendliness, others were reported as rude or unhelpful, impacting the overall customer experience.