Service Speed
Many customers reported extremely long wait times, often exceeding 20 minutes, with some waiting over 45 minutes for their orders.
Food Quality
Several reviews highlighted issues with food quality, including cold items, incorrect orders, and undercooked food.
Staff Performance
While some staff members received praise for their friendliness and service, others were criticized for poor communication and handling of orders.
Cleanliness
Multiple customers noted unsanitary conditions, particularly in the bathrooms, which negatively impacted their overall experience.
Overall Experience
Customer experiences varied widely, with some enjoying their meals and service while others expressed disappointment and frustration.