Wingstop

Reviews

• DS

  Derek Smeltzer

  Jan 25, 2026
  2.0
  We ordered 15 tenders and a large fry. It was not busy. They gave us 12 tenders only (5 in one styrofoam container of one flavor, and 5 of another flavor and 2 plain/classic flavor separated by some food/packing paper in a second container.) Really can't understand how that even happened considering they weren't busy at all, only one other customer in the store, 3 orders on the screen in total. My girlfriend called about it and they basically said sorry but there is nothing they can do and can't refund or give a percentage off the order. I've worked food service, this is impossible that nobody in the store could refund a percentage for a missing part of an order on the computer. The other option, we COULD drive all the way back (half hour round trip) for the 3 chicken tenders, offering no compensation for the mix-up/missing items, in this instance it would end up costing MORE (time, gas, car wear, food we DO have getting cold as we drive back etc) to go back and get 3 missing chicken tenders. Seemed like an easy fix to just refund part of the order, whether the response when she called was apologetic or not, functionally, it was essentially "kick rocks", you didn't get the product/service you payed for, too bad. Needless to say, really bad first experience here, probably the last as well. Edit: now they ripped us off our data, I did in fact go to the link to submit the issue/inquiry. No response whatsoever about a week later. Had to give my email, phone number, and name to submit a ticket. How much was that data worth? (9 page privacy policy on what they can DO with your information)
• JY

  Jason Young

  Jan 17, 2026
  1.0
  We are not new customers to this wingstop location, usually ordering and spending more than $75 each visit. They started off good but have continued to go downhill. This last time, I ordered online 30pk wings, 15 tenders, 2 large lemon pepper fries, and 10pk Cajun corn. When I got there, the lot was not plowed making access difficult. The stores floors upon entry were wet and slippery with tracked in snow that was not mopped up. It was not busy at all. It was about 11:15pm (close at 1a). Took my food home and found they forgot my large ranch so i called just to get that money put back on my card. Was told they couldn't do it but took my info for return call from district or regional manager (Barb was name given). But upon getting into the food, i also found my tenders were in 2 boxes. 1 box had burnt tenders and the other box had raw under cooked tenders. I didnt call back bc i figured they couldn't help me and id just wait for Barb to call as I was told she would. It is now Saturday w no return call from Barb. Won't be returning. Totally turned off from food, service, and cleanliness/safety of the store.
• DJ

  Dale Solkiewicz jr

  Dec 11, 2025
  1.0
  Horrible service need to hire new staff . Bottom line get it together.
• JB

  J B

  Dec 5, 2025
  1.0
  Avoid this place. They charge more than other Wing Stops. Also all our wings were over cooked and small compared to other Wing Stops. Very chewy not favorable.
• SB

  Scott Bacon

  Sep 8, 2025
  1.0
  Ordered one of their meal deals off doordash for 20 classic wings. 10 of which were supposed to be garlic parm, 5 hot, 5 atomic. Also ordered their buy 1 get 1 mix & match for 10 boneless hot & 10 classic hot Korean Q. Along with 2 orders of fries. Let me tell you, they could not have screwed us more. We got a mix and match of 20 wings that were not the flavors we had ordered. One order of fries and an order of their terrible corn. Whoever is working there for the late shift is 100% high on something cause I paid over $60 dollars for a hot mess of BS. Never ordering from this location again. Screw Wingstop, I'd rather get my wings from a dive bar. At least they'd get my order right.

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