Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,431 reviews
5 stars
493
4 stars
303
3 stars
262
2 stars
116
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, incorrect, or poorly prepared food, with some expressing disappointment in the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Management Issues
There were complaints about unprofessional behavior from management and staff, with calls for better training and oversight.
Speed of Service
While some customers experienced fast service, many others noted significant delays and inefficiencies in order fulfillment.
- EHElise Higginbotham6 days ago1.0This location is being ran by negligent managers. After being injured on a sopping wet floor at 7o clock at night (so not at closing) I alerted them someone could get hurt- the female manager laughed in my face refused to tell me her name and told her co worker to continue mopping as scheduled. The manager refused to give me any corporate info and told me to look it up myself instead. After looking up previous recent reviews it appears the manager who refuses to give her name out, is allegedly connected to someone who owns the franchise. That’s why so much negligence, danger and customer dissatisfaction persists. But I did call the health dept. to report the multiple violations at this location.
- ZMZoe MillJan 3, 20261.0My niece slipped and cracked her head open at this location. The manager who refused to tell me her name said there was nothing she could do they have to clean the floors because they’re dirty. They offered to call an ambulance I declined but added photos of my injury and want people to be aware that this franchise does not care about their customers. Whether it’s a little elderly couple coming in for a cup of coffee or pregnant women who could slip and get injured.
- JHJohn HummelDec 30, 20254.0The best fountain pop around!
- TDTerryjane Ann DuszikDec 28, 20252.0Food gets cheaper all the time. Can't even call it a hamburger. It's a smashed patty
- MSMustafa SammorDec 10, 20251.0The woman at the pay window actually told me she was “in the mood to fight” and demanded I “get out of the car” to say it to her face. Mind you, all I asked was how much it would be to upgrade my meal to the next size? This isn’t just bad customer service—it’s completely unhinged. The staff is an absolute disgrace to Brunswick and acts like they just got out of prison and couldn’t care less about anyone else. Total nightmare. Corporate needs to clean house.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3115 Center Rd, Brunswick, OH?
McDonald's at 3115 Center Rd is open daily from 5:00 AM to 12:00 Midnight.
When is the drive-thru service available at this McDonald's location?
The drive-thru at this McDonald's is open daily from 5:00 AM to Midnight (00:00).
What delivery services does McDonald's offer here?
This McDonald's offers curbside pickup, delivery including same-day and no-contact options.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
What payment options are accepted at McDonald's located in Brunswick, OH?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby attractions or stores customers can visit before or after dining at McDonald's?
Yes, nearby places include Marc's grocery store, Kmart discount store, and The Cleveland Furniture Company for shopping, as well as Crunch Fitness gym for workouts.
Is there convenient access to financial services near McDonald's for customers?
Yes, customers can find a Chase ATM, LibertyX Bitcoin ATM, and Western Union nearby for banking and money transfer needs.
What other fast food options are close to McDonald's if you want variety?
Nearby fast food options include Taco Bell, KFC, Burger King, and SONIC Drive In, all located close to this McDonald's.
Does this McDonald's location provide WiFi and mobile ordering?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, and McDelivery services.
What is the price range at this McDonald's and what type of cuisine do they serve?
The price range is classified as 'ONE' meaning affordable, and they serve American fast food including breakfast, burgers, sandwiches, coffee, and ice cream.