Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Customers frequently reported rude and unprofessional staff, with many experiencing incorrect orders and long wait times.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean play areas and restrooms.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the overall quality.
Management Issues
Several customers highlighted poor management practices, including lack of urgency and inadequate staff training.
Play Area
While the play area was appreciated by families, it was noted that cleanliness and maintenance were lacking.
JS
Jaycie Sundiam
Nov 9, 2025
1.0
Recently relocated; and let me tell you this McDonalds location is horrendous. It is absolutely not normal for McDonalds service to be like this. They ration out burger toppings like its wartime, they dump half your fries in the bag while putting them in the bag. They always forget something; sauces, straws, etc.
Wanna go in to make sure you got what you ordered? Be prepared to wait upwards of 10-15 minutes, as the last time I did this, the manager didn't even bother doing the ocassional look of the dining floor to see if anyone new came up to the register.
The only cool thing I would say is that they have a play place.
CB
Cliff Black
Nov 8, 2025
5.0
Fast cheap
LA
Laura Abraham
Nov 1, 2025
1.0
fries were cold, forgot my mcflurry, sauce, and bread was stale on big mac. all for over an hour wait on doordash
DH
Dorothy Holmes
Oct 24, 2025
5.0
very kind manager
DC
Don Carter
Oct 20, 2025
5.0
didn't even close to fill my smoothie up. it was like 3 inches from full and the employee was SO rude about it but the manager ACTUALLY fixed it with the best attitude. rare these days. the manager at the center location is awful and could learn from this manager
What are the regular operating hours of McDonald's at 1733 Pearl Rd, Brunswick, OH?
The McDonald's location at 1733 Pearl Rd, Brunswick, OH is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Brunswick, OH?
Delivery service is available daily from 6:00 AM to 10:30 PM at this McDonald's location.
Does this McDonald's offer drive-thru service? If so, what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open every day from 5:00 AM to 11:00 PM.
What types of payment options are accepted at McDonald's on Pearl Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa payments.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there options for curbside pickup and contactless delivery at this McDonald's?
Yes, this McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order from this McDonald's location online?
You can order online through their delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What nearby attractions can I visit before or after dining at McDonald's on Pearl Rd?
Nearby you can visit Brunswick Family Farm and Home, Firecracker Classic race track, and Laurel Square shopping center for additional activities and shopping.
Are there other restaurants close to McDonald's on Pearl Rd?
Yes, nearby restaurants include Attillio's Pizza, Food King (Chinese cuisine), Mr. Hero fast food sandwich shop, and Fatbob Pizza offering Italian cuisine.
What nearby stores can be useful for customers visiting McDonald's in Brunswick?
Customers might find nearby stores like Dollar General for convenience shopping, Metro by T-Mobile for mobile needs, and Discount Drug Mart for pharmacy services.