Dunkin'

3.9
532 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brunswick, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3868 Center Rd, Brunswick, OH
44212, United States

Hours

Reviews

3.9
532 reviews
5 stars
286
4 stars
91
3 stars
48
2 stars
26
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, with several instances of poor service and attitude noted.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poorly made drinks and food were highlighted by multiple reviewers.

Product Availability

Customers expressed frustration over the location often being out of donuts and other menu items, which is unacceptable for a donut shop.

Speed of Service

Numerous reviews mentioned slow service, particularly in the drive-thru, with long wait times reported even during less busy hours.

Quality of Food and Drinks

Several customers noted issues with the quality of food and drinks, including burnt coffee and poorly prepared items.
  • NB
    Nick “XileKlevix” Baker
    Nov 15, 2025
    2.0
    I don't think Ive ever actually left a review before but Im agitated right now. Ordered from here through doordash. Got 3 wake up wraps, a sandwich, hash browns, a cappuccino and a frozen coffee. Dunkin bagged everything together and either they or the driver handled the bag poorly, causing the cappuccino to spill and destroy all the food in the bag. Food and drinks are ALWAYS separately bagged for this reason. Doordash only refunded a portion of the order cost.
  • BP
    Brian Park
    Sep 15, 2025
    5.0
    Friendly little Dunkin's
  • KK
    Katie Koreisl
    Sep 11, 2025
    1.0
    The people there are so rude judge on what you want to eat
  • AS
    Anna Smith
    Sep 4, 2025
    1.0
    I mean this in the nicest way possible these workers get paid to not listen and mess around. I live right by dunkin and starbucks is too expensive for me so I have to pick my battles. I have been there many many times and every single time there is ALWAYS an issue. today I got a pumpkin spice latte with cream and sugar. instead of cream and sugar my receipt said extra milk. don’t think that’s the same but whatever. one time I ordered a hazelnut coffee and was given a matcha so I kindly told the worker what I ordered and she stood there and rolled her eyes at me and shut the drive thru window as if I was an inconvenience to her day. To be so honest this place is a waste. spend your money else where because the teenagers who work here have no idea what is going on around them and simply do not care at all. Let alone they are always out of donuts and when you can finally get one they are hard and they are so dry i would honestly much rather eat sand at that point
  • RH
    Ronald Hartley
    Aug 8, 2025
    1.0
    Again, worst Dunkin. NO NAPKINS AND ALL INDIVIDUAL ORDERS LUMPED IN 1 bag together! I ordered for separate people hence why I asked for 2 separate orders and they put them all together. Others have already stated this months ago so the owner/manager continues to ignore these complaints and do nothing about it. Seems they are skimping on things to save money. I’ll never go here again and I will drive to the other Dunkin’s whom do it right and I never have had an issue. Oh and the snackin bacon was a ball of under cooked grease instead of the crispy pieces of bacon that are cooked throughly like the other Dunkin places do.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Brunswick, OH?

Dunkin' Brunswick, OH is open from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.

Can I order Dunkin' items for delivery or pickup at this location?

Yes, this Dunkin' offers both delivery and curbside pickup services.