Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others reported cold food and inaccurate orders.
Customer Service
Service quality varies; many praised friendly and efficient staff, but there were complaints about rude employees and poor handling of issues.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions and a dirty environment.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect customizations.
Ice Cream Popularity
Ice cream, especially Blizzards, received high praise from many customers, highlighting it as a key strength of the business.
BC
Brandi Chesnik
Nov 15, 2025
5.0
I ordered two cakes for a joint birthday celebration over the phone. The nice lady who I spoke to was very helpful in determining my cake needs and told me that she was the cake decorator for the store. Man, she knocked it out of the park with these two! Everyone thought that both cakes looked fantastic! Highly recommend this store for your ice cream cake needs.
NN
Noah
Nov 14, 2025
5.0
Kids might like Scooby doo cartoons
DM
denise morley
Oct 25, 2025
5.0
Love their ice cream!
AM
Abigail Maxine
Aug 25, 2025
5.0
Good food
DS
Deborah Schultz
Aug 12, 2025
5.0
I had to have my Blizzard. The peanut chocolate crushed up in there was amazing! For the price..can't beat it!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the regular operating hours of Dairy Queen Grill & Chill in Brunswick, OH?
The restaurant is open daily from 9:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill location family-friendly and accessible for children?
Yes, this location is family-friendly and provides booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill have seating and restroom facilities?
Yes, the restaurant has seating available and provides restroom facilities for customers.
Are there any special hours or closures for holidays at Dairy Queen Grill & Chill?
The location is closed on November 27, 2025; December 25, 2025; and January 1, 2026. It has reduced hours on December 24 and December 31, 2025, opening from 10:00 AM to 5:00 PM on those days.
Can customers order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online via the Dairy Queen website and access exclusive deals by downloading the Dairy Queen app.
What other services or amenities does Dairy Queen Grill & Chill provide?
Aside from food and treats, the restaurant offers mobile rewards, is wheelchair accessible, and provides a clean environment suitable for families.
What automotive services are located near Dairy Queen Grill & Chill if I need car care?
Nearby automotive services include High Mile Automotive (auto restoration), Safelite AutoGlass (auto glass service), Royal Car Care, J.A.Kustoms (auto customization), Conrad's Tire Express & Total Car Care, and Advance Auto Parts.
Are there nearby salons or barbershops near Dairy Queen Grill & Chill if I want a haircut or grooming?
Yes, Mario's Hairstyling and Barber and Brunswick Plaza Barbershop are nearby, as well as Awesome Paws Cat Salon and Unlock Salon for additional beauty services.
What local attractions or community spots are close to Dairy Queen Grill & Chill for a visit before or after dining?
Nearby community spots include HeartSpace United Church of Christ, Brunswick United Methodist Church, Polaris Christian Church, and That Place for Teens youth organization. Additionally, The Cracked Egg restaurant and several antique stores like Shop Vintage Loft and The Post are close by.