Chipotle Mexican Grill

3.5
725 reviews
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Business Details

3362 Center Rd, Brunswick, OH
44212, United States
(330) 220-7278
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Brunswick is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3362 Center Rd, Brunswick, OH
44212, United States

Hours

Reviews

3.5
725 reviews
5 stars
322
4 stars
124
3 stars
59
2 stars
43
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or treated poorly.

Food Quality

Customers reported inconsistent food quality, with some experiencing food poisoning and others noting small portion sizes and missing ingredients.

Cleanliness

The location was frequently described as dirty, with complaints about unsanitary conditions and unkempt dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication regarding online orders.

Pricing Concerns

Several reviews mentioned rising prices while noting a decline in portion sizes and overall value.
  • JK
    Janardhan Katta
    1 day ago
    3.0
    I love Chipotle for their fresh food. The store was out of quite a few things at 8pm on a Friday. They were out of fajitas, cheese, guacamole, which the customer service mentioned before ordering. It felt like they did not want to cook more being end of the day as they cleaned the grill already. I saw atleast 10 people order after I did and more will come as there is football game in the city. Wish the manager knew about it and made sure there is sufficient food for the customers. Food
  • RJ
    Russ J
    6 days ago
    3.0
    This location has been my go to location for years. But lately they've had an issue with not completely cooking the brown rice. Its been crunchy and under cooked the past couple times I've gone. Hopefully its just a training thing with new employees and gets fixed soon.
  • CC
    Carol (Cece)
    Oct 29, 2025
    1.0
    The people working there were so rude and unprofessional. Did not greet me at all did not smile . They just gave me dirty looks . I can’t believe the manager allows employees to treat their customers so so bad . They were all standing around doing nothing. I will never go back there and the manager should get fired for not doing their job!!!
  • WW
    Woody Wood
    Oct 21, 2025
    2.0
    I order 2 chicken bowls yesterday and I got very sick on there food * this is a law sue waiting to happen * never got sick on chipotle * I'm definitely not coming back here again * rude employees and un healthy practices * I sure will forward my complaint to city and other government offices also to chipotle headquarters * I do not recommend this place and food * you will definitely get sick be careful people
  • GS
    Giselle S
    Oct 19, 2025
    3.0
    Ordered a salad bowl and they didn't include my vinaigrette. It's been a minute since I had Chipotle, but it didn't taste the same and prices have definitely gone up!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Brunswick offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill at 3362 Center Rd, Brunswick?

The restaurant is open daily from 10:45 AM to 11:00 PM.