Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food quality, including cold, greasy, and improperly prepared items.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, slow drive-thru times, and unprofessional staff behavior.
Cleanliness
Several customers noted unsanitary conditions in the dining area and kitchen, with complaints about dirty tables and floors.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
SD
Scott Drippon
1 day ago
4.0
Fast food, small sandwiches but tasty
AB
Aren Barbee
2 days ago
1.0
Raw chix sandwich in the center. Gave the wrong side. Asked for a refund and they gave me $7 back. Sandwich was more. If you want salmonella this is your place.
JT
Joe Thayer
Jan 2, 2026
1.0
Ordered a large Jamocha shake and medium curly fry. Waited far too long to get served fries that were barely warm and tasted like they were cooked last week. There were 2 customers inside and me in the drive through. It appeared as there may have been only 1 person working.
LP
Lorita Page
Dec 6, 2025
3.0
Food was mediocre. Fries were too chrispy and greasy tasting
BF
Brandon Farr
Dec 4, 2025
1.0
Apparently if you ask for no sauce in the bag they meant no marinara for mozzarella sticks or sauce on my sandwich. I know teenagers can’t be the whole issue, and I have a teenager in food service myself and pray he never gets to this poor level of service. 3-4 rough visits in a row, driving to Medina will be worth it instead going to my own neighborhood location. Do better!