Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
967 reviews
5 stars
263
4 stars
208
3 stars
143
2 stars
101
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of responsiveness from staff.
Food Quality
Several reviews mentioned cold or old food, with specific complaints about fries and incorrect items being served.
Management Concerns
Feedback indicated issues with management, including rudeness from staff and a lack of organization, leading to a negative dining experience.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, contributing to an overall poor impression of the location.
Mixed Experiences
While some customers praised the new management and friendly staff, the overall trend leaned towards dissatisfaction with service and food quality.
- AKAmber Kemp1 day ago2.0Every time I come here I wonder why. It’s always the slowest service around. Having you pull forward so it looks like they have swift service. I thought they were under new management, sounds nice but apparently they still have the same staff. Just go somewhere else
- HHHarry Hall4 days ago1.0Wrong order, missing sauce, and no one answers the phone. Somehow I’ve had better service at a Wendy’s in Ukraine. Avoid this location.
- CCcindyDec 30, 20252.0Ordered from the app. Went through the Drive thru to pick up. It took 3 minutes for them to acknowledge we were there, another 5 minutes to get our food at the window and it was cold. I thought Brookville Wendy's improved. I will say the friendliness is much better than Eaton Wendy's.
- MRMr. ReviewDec 14, 20251.0Under new management in November 2025 their Facebook says. Facebook Page seems to be fake! Reached out and they don't respond. Don't listen to the hype. I was ripped off $29 It's still bad. Long wait on a slow Sunday night. Messed up order. Claimed they cooking fresh fries and chicken nuggets. Definitely weren't hot by any means. These other good reviews must be from a different type of day or just friends of the workers! They upped the size of drinks but they probably didn't know what size we were supposed to get lol! Don't even bother!
- HJHailey JohnsonDec 2, 20255.0I’m originally from brookville but it’s been quite some time since I’ve got to come back to town. Our boss wanted to eat here and she made sure to tell us we needed to leave a review about the issues. I do see her review bellow. Dana S. I absolutely agree with what she said. Yes I do remember the Wendy’s here in town was rough when I left but now the workers our so disrespectful. I can’t believe the manager is so rude to her own crew and to the customers. I 100% agree the girl Janet did an amazing job handling things even when it was all going to crap. I know my boss offered her a job but she lives in brookville and couldn’t move states away. We missed seeing her Monday! I do not think the manager should be smoking at the back door and just coming in to yell and go back out.
Frequently Asked Questions About Wendy's
Is Upper Lewisburg Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Brookville, OH?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers delivery and takeout, including dine-in and drive-thru services.
Is breakfast served at Wendy's on Upper Lewisburg in Brookville?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit, sandwich, coffee, and sides.
How can I place an order at this Wendy's using the mobile app?
You can order through the Wendy's app available on the Apple App Store or via the website order.wendys.com.
What payment methods are accepted at Wendy's on Upper Lewisburg?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact Wendy's Brookville location for questions or feedback?
You can call (937) 683-4041, use the online contact page, or fill out the Wendy's Customer Satisfaction Survey.
Are there other fast food restaurants near Wendy's on Upper Lewisburg?
Yes, nearby fast food options include Hardee's, McDonald's, Taco Bell/KFC, Arby's, and another Wendy's location.
What nearby places can I visit if I'm at Wendy's on Upper Lewisburg?
You can visit nearby Gateway Park, Golden Gate Park, and Miami Valley BMX for outdoor and active life activities.
Where can I find fuel or convenience stores near Wendy's in Brookville, OH?
Nearby options include bp America, BP gas stations, Speedway, and On The Fly convenience store and gas station.