Brand Certified
Wendy's
3.1(973 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
510 Upper Lewisburg, Brookville, OH
45309, United States
Certified by Wendy's • Mar 01, 2026
(937) 683-4041
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/oh/brookville/510-upper-lewisburg
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.1
973 reviews
5 stars
266
4 stars
209
3 stars
144
2 stars
102
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for food, often exceeding 20 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall poor attention to detail in fulfilling requests.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Cleanliness
Numerous reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Management Issues
Several customers expressed concerns about poor management, including understaffing, lack of training, and overall disorganization.
- BFBig Foot6 days ago3.0Placed online order, the associate had to ask me what the order on his screen stood for because he did not know what TM stood for when I ordered a thin mint Frosty. I actually ordered two frosties one small and one medium. When he brought them out they were both the same size so I had to ask him which one of the two were a medium at which time he asked me if I ordered a medium and then he had to go back and look at the screen to see that that was a medium. As he brought me the frosty I asked him for spoons and he said they don't have any they've been out for quite a while and had been using Dollar Store spoons but they ran out of those too. I wonder how their customers eat their chili and frosties when they're in the store??? The strawberry swirl frost had the strawberry all on the bottom...kind of lacking in the swirl and hard to get to without a spoon.
- JMJustin McMurrayFeb 24, 20262.0Ordered a spicy asaigo chicken ranch sandwich and got a spicy chicken instead no ranch no bacon just chicken lettuce and tomato that I definitely said to leave off...I asked to be removed being the only person in the line I'm a little concerned about what it's like with a lot of people. check your order before you leave that place for sure
- EBErin BiggsFeb 19, 20265.0We have not visited this Wendy’s in months. Tonight we were met with amazing service, great hot food and quick.. like super quick. If you haven’t been in a while, try it again
- DPDan's ProjectsFeb 9, 20265.0Great! Yummy in my tummy!
- RPRobin PhillipsJan 18, 20261.0They are charging more than the drive through menu board has for prices. They stated they couldn't adjust the register So it was what it was. Terrible customer service. They did not care that it was wrong. Receipt was unreadable. Since they couldn't adjust the register I took a full refund and went to Hardee's instead.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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