Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff members.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some items being inedible.
Operational Issues
Customers noted frequent shortages of menu items and malfunctioning equipment, such as the Frosty machine.
MS
Marlene Schmidt
2 days ago
2.0
This is the 3rd time in a row they have shorted us food. We are on the road heading to games and such so we are not able to turn around and come back. With a load of kids, it is a headache to go inside so I can take everything out of the bag for inventory. One time, they were out of cheese for the chilli and still charged us for it. Not expensive, but it still cheats customers. Also, I can remember how many times they were out of menu items. For us, today was all frosty flavors except chocolate.
AM
Amani Mustafa
3 days ago
1.0
The food took a long time to get ready, it is about one hour, and that is too much for a fast food, and guess what?!! After all that time, the order was the wrong order with moooore fries 🤷🏻♀️, I don’t know if every Wendy’s are the same or not,but I am sure it’s my first visit and the last
AA
Amberlee Asbury
Nov 4, 2025
5.0
Come check them out. New management and great friendly staff. You can tell there is love in their air
MT
Marless Thompson
Nov 1, 2025
3.0
Nothing in my Cobbs salad. I do not want chicken, but I wanted everything else. I had lettuce only.
BS
Brady Stout
Oct 26, 2025
1.0
Not a single thing that I ordered was correct and I eas the only person in line amd not a single person was inside. Food and services are absolutely trash. I'd rather get food from drexel
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brookville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brookville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 683-4041.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Upper Lewisburg Wendy’s serve breakfast?
Yes, this Wendy’s location in Brookville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Brookville, OH?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers delivery and takeout, including dine-in and drive-thru services.
Is breakfast served at Wendy's on Upper Lewisburg in Brookville?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit, sandwich, coffee, and sides.
How can I place an order at this Wendy's using the mobile app?
You can order through the Wendy's app available on the Apple App Store or via the website order.wendys.com.
What payment methods are accepted at Wendy's on Upper Lewisburg?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact Wendy's Brookville location for questions or feedback?
You can call (937) 683-4041, use the online contact page, or fill out the Wendy's Customer Satisfaction Survey.
Are there other fast food restaurants near Wendy's on Upper Lewisburg?
Yes, nearby fast food options include Hardee's, McDonald's, Taco Bell/KFC, Arby's, and another Wendy's location.
What nearby places can I visit if I'm at Wendy's on Upper Lewisburg?
You can visit nearby Gateway Park, Golden Gate Park, and Miami Valley BMX for outdoor and active life activities.
Where can I find fuel or convenience stores near Wendy's in Brookville, OH?
Nearby options include bp America, BP gas stations, Speedway, and On The Fly convenience store and gas station.