Wendy's

3.1
956 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
510 Upper Lewisburg, Brookville, OH
45309, United States

Hours

Reviews

3.1
956 reviews
5 stars
260
4 stars
208
3 stars
143
2 stars
98
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff members.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some items being inedible.

Operational Issues

Customers noted frequent shortages of menu items and malfunctioning equipment, such as the Frosty machine.
  • MS
    Marlene Schmidt
    2 days ago
    2.0
    This is the 3rd time in a row they have shorted us food. We are on the road heading to games and such so we are not able to turn around and come back. With a load of kids, it is a headache to go inside so I can take everything out of the bag for inventory. One time, they were out of cheese for the chilli and still charged us for it. Not expensive, but it still cheats customers. Also, I can remember how many times they were out of menu items. For us, today was all frosty flavors except chocolate.
  • AM
    Amani Mustafa
    3 days ago
    1.0
    The food took a long time to get ready, it is about one hour, and that is too much for a fast food, and guess what?!! After all that time, the order was the wrong order with moooore fries 🤷🏻‍♀️, I don’t know if every Wendy’s are the same or not,but I am sure it’s my first visit and the last
  • AA
    Amberlee Asbury
    Nov 4, 2025
    5.0
    Come check them out. New management and great friendly staff. You can tell there is love in their air
  • MT
    Marless Thompson
    Nov 1, 2025
    3.0
    Nothing in my Cobbs salad. I do not want chicken, but I wanted everything else. I had lettuce only.
  • BS
    Brady Stout
    Oct 26, 2025
    1.0
    Not a single thing that I ordered was correct and I eas the only person in line amd not a single person was inside. Food and services are absolutely trash. I'd rather get food from drexel

Frequently Asked Questions About Wendy's

Is Upper Lewisburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.