Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
648 reviews
5 stars
342
4 stars
140
3 stars
52
2 stars
37
1 star
77
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or poorly made sandwiches, while others praised the freshness and taste.
Customer Service
Service quality varied; some customers highlighted friendly and attentive staff, while others reported rude behavior and order mistakes.
Cleanliness
The facility was noted for being clean, although some customers mentioned the lack of public restrooms.
Order Accuracy
Multiple reviews indicated issues with order accuracy, including missing items and incorrect orders.
Overall Experience
While many customers enjoyed their meals and expressed a desire to return, others had significant complaints that affected their overall satisfaction.
- CAcory altemusDec 31, 20252.0Disappointed with a less than average poorly made cheessteak. I wish I would have taken a picture of this thing. The bread was delicious. Everything else was dumped on the side like they didn't even care about making the sandwich correctly. I ordered a number 1 with fries and a drink
- TUTracie UhrinDec 18, 20252.0It smelled so bad in the store. The cashier was chewing her food as she took my order that I had to repeat three times and she still didn’t add a drink. The meat was just tossed on the bread so that I had to move it to be able to fold my bread.
- DCDarrin ChristyDec 15, 20255.0Go see Alexis and Remi. They made great food and put my wife and I good mood after a stressful airport experience.
- CCCliffordDec 7, 20252.0This is my go to spot but today, I was served very cold boneless chicken... 😫 I've had some minor complaints in the past but cold food is a NO for me, if you're going to take my money I work for then please give me above par service..
- SSSimply_a_ColorfoolDec 6, 20255.0The sandwich was a perfect size for someone who doesn’t like their sandwiches “too big” and the flavors were just mmm delicious! The cheese fries were perfectly crispy and covered with the right amount of cheese, and I can forget the strawberry watermelon lemonade!! I’m not a fan of lemonade but this is one of the best I’ve had! I will definitely come back!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks in Brookpark?
Charleys Cheesesteaks in Brookpark is open Monday through Saturday from 10:00 AM to 11:00 PM, and on Sunday from 11:00 AM to 8:30 PM.
Is delivery service available at Charleys Cheesesteaks Brookpark?
No, Charleys Cheesesteaks in Brookpark does not offer delivery service; delivery hours are closed all days.
Does Charleys Cheesesteaks Brookpark have a drive-through service?
No, the drive-through service is closed every day at this location.
Can customers pick up orders directly from Charleys Cheesesteaks Brookpark?
Currently, pickup is not available as pickup hours are closed all days.
Is takeout service offered at Charleys Cheesesteaks on Brookpark Rd.?
No, takeout service is closed all days at this location.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 13895 Brookpark Rd., Brookpark, OH 44142, USA.
What types of payment does Charleys Cheesesteaks Brookpark accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What nearby sandwich shops can I find near Charleys Cheesesteaks Brookpark?
Nearby sandwich shops include Subway and another Charleys Cheesesteaks and Wings location, offering more dining options within the area.
Are there car dealerships near Charleys Cheesesteaks in Brookpark?
Yes, several car dealerships are nearby such as Ganley Chevrolet, Ken Ganley Chevrolet Brook Park, English Mike Victory Toyota Credit approval, Classic Mazda Westside, Metro Toyota, Airport Acura, Victory Toyota of Brook Park, Metro Lexus, and Airport INFINITI. This is convenient if you plan to visit a dealership and grab a meal nearby.
What hotels are located near Charleys Cheesesteaks Brookpark for visitors?
Visitors can find lodging nearby at Travelodge by Wyndham Cleveland Airport and Americas Best Value Inn Cleveland Airport, making it easy to stay close while enjoying a meal.