Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
643 reviews
5 stars
340
4 stars
140
3 stars
52
2 stars
34
1 star
77
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the cheesesteaks and wings, while others reported issues with dryness and saltiness.
Customer Service
Customer service experiences varied; some praised the friendly staff, while others reported rudeness and mistakes with orders.
Order Accuracy
Frequent complaints about incorrect orders and issues with online ordering, leading to customer frustration.
Cleanliness
Generally positive remarks about cleanliness, although some noted the lack of public restrooms.
Speed of Service
Many customers appreciated the fast service, though some experienced delays and issues during peak times.
- TRTylor Renee5 days ago4.0Just reviewing the service of this location. You know what you’re getting when going to Charley’s for food. But the service was great yesterday. Cashier was so nice and attentive. And by the time we made it to the car and realized we were missing a fry, an employee was already walking to our car to bring it to us. Not often anymore that you get workers that seem to actually care about their jobs to that extent.
- MPMichael PorterNov 11, 20255.0One of the Best steak and cheese spots on the Westside, never again wait, good customer service 👌
- HSHunter StreetNov 10, 20255.0Remy the cook Alexa at the counter treated me like family. The best Sandwich ive ever had. People can say that and not mean it being nice im not playing im from South Mississippi . This place is the best
- JRJazmine ReynoldsNov 1, 20251.0It was very disgusting nothing was cooked
- PSPrincess ShepardOct 8, 20255.0My husband and I enjoy eating here every once in a while and the food is always great. Wings are delicious cooked to perfection and the staff are always pleasant. The wait is always short.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks in Brookpark?
Charleys Cheesesteaks in Brookpark is open Monday through Saturday from 10:00 AM to 11:00 PM, and on Sunday from 11:00 AM to 8:30 PM.
Is delivery service available at Charleys Cheesesteaks Brookpark?
No, Charleys Cheesesteaks in Brookpark does not offer delivery service; delivery hours are closed all days.
Does Charleys Cheesesteaks Brookpark have a drive-through service?
No, the drive-through service is closed every day at this location.
Can customers pick up orders directly from Charleys Cheesesteaks Brookpark?
Currently, pickup is not available as pickup hours are closed all days.
Is takeout service offered at Charleys Cheesesteaks on Brookpark Rd.?
No, takeout service is closed all days at this location.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 13895 Brookpark Rd., Brookpark, OH 44142, USA.
What types of payment does Charleys Cheesesteaks Brookpark accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What nearby sandwich shops can I find near Charleys Cheesesteaks Brookpark?
Nearby sandwich shops include Subway and another Charleys Cheesesteaks and Wings location, offering more dining options within the area.
Are there car dealerships near Charleys Cheesesteaks in Brookpark?
Yes, several car dealerships are nearby such as Ganley Chevrolet, Ken Ganley Chevrolet Brook Park, English Mike Victory Toyota Credit approval, Classic Mazda Westside, Metro Toyota, Airport Acura, Victory Toyota of Brook Park, Metro Lexus, and Airport INFINITI. This is convenient if you plan to visit a dealership and grab a meal nearby.
What hotels are located near Charleys Cheesesteaks Brookpark for visitors?
Visitors can find lodging nearby at Travelodge by Wyndham Cleveland Airport and Americas Best Value Inn Cleveland Airport, making it easy to stay close while enjoying a meal.