Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported dissatisfaction with the coffee, describing it as watered down or poorly made.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Staffing Problems
Customers noted a lack of adult supervision and professionalism among younger staff members.
Food Quality
Several reviews mentioned stale donuts and incorrect orders, indicating a decline in food quality.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with certain menu items.
DE
Dena Elerian
2 days ago
1.0
Gave them a second chance after their remodel. We went late at night (8 or 9 at night). Food made us sick. The first offense was visible black mold in their drinks. I didn't return to that location for several years because of this. This time, food and drink for hot but not handled properly or we wouldn't have gotten sick. Not going back a third time. I'd rather go somewhere else.
BK
BENiTO KAMELA
Feb 8, 2026
5.0
OMG LLEVO DESDE 2019 mas/menos viniendo a esta localidad 15800 SNOW RD BROOK PARK 🍩DUNKIN DONUT'S 🍩 Y SIEMPRE 100PRE DAN EL MEJOR SERVICIO e ido a otros y ....🤫 BUENO GRACIAS POR SIEMPRE DAR LO MEJOR A TODAS LAS EMPLEADAS
JW
Jeannine W
Feb 6, 2026
5.0
My drinks are always made the way I ask them to b made amd its in and out!
JJ
Jose Juan
Feb 3, 2026
3.0
people are nice but they just move too slow like you could tell you just letting time fly by
DB
DeAnn Barrett
Jan 22, 2026
2.0
Staff is very friendly. Lately, coffee has been hit or miss . It tastes like it’s watered down. Nothing worse than driving away and looking forward to that first sip and it tastes like coffee flavored water.