Dunkin'

3.7
1218 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4740 Ridge Rd, Brooklyn, OH
44144, United States

Hours

Reviews

3.7
1,218 reviews
5 stars
585
4 stars
215
3 stars
106
2 stars
70
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of courtesy and negative attitudes.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary practices by employees.

Inconsistency

Customers experienced inconsistency in order accuracy and product quality, leading to frustration and disappointment.
  • EC
    EC CLEANING
    1 day ago
    5.0
    My Granddaughter loves Dunkins glazed donut holes 🍩 or the chocolate sprinkles donut.... those are her go to right there...
  • MM
    Madison Miller
    4 days ago
    1.0
    So I DoorDash. I know groan for any fast food worker. But I was attempting to pick up an order and there was no one helping any customers except at the register and when they did say anything to people it was rude. After waiting 15 minutes I decide to ask for an eta on the food. To be yelled at by the manager I should drop the order and have another crew member I believe named Justina start running her mouth and degrading me for doordashing and was told I need Jesus. There are cameras so the whole show is available to be seen. Not only did I feel they were beyond unprofessional but I’ve never been yelled at by restaurant employees ever before at any restaurant. As a customer there’s a reason I don’t ever go here. And I recommend unless you want yelled at because THEY can’t keep up with their own orders to choose a different Dunkin.
  • MM
    Moose
    Nov 13, 2025
    5.0
    Justin & sierra were amazing Justin helped me with my drink order and sierra helped me out through my ice cream order!!!
  • RT
    Reginald Thomas
    Nov 12, 2025
    2.0
    The people who are working in there are very rude and there are very little adult assistance in there is too many kids in there working another knowledgeable about what's going on inside the donut shop
  • LF
    Larry C (Ferarri4444)
    Nov 3, 2025
    5.0
    They have unusually larger cinnamon rolls and apple fritters which even taste better. They must source some of their donuts elsewhere. Their service is extremely fast. I was hardly done paying for my food and drink and they were just about finished and gave me my order.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Brooklyn, OH?

Dunkin' in Brooklyn, OH is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' offers delivery and curbside pickup services.