Dunkin'

3.7
1227 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4740 Ridge Rd, Brooklyn, OH
44144, United States

Hours

Reviews

3.7
1,227 reviews
5 stars
593
4 stars
215
3 stars
106
2 stars
70
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with long wait times and incorrect orders being common issues.

Food Quality

Many reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, leading to dissatisfaction.

Staffing Issues

Customers noted a lack of adult supervision and experienced staff, with many employees appearing inexperienced or uninterested in their work.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted enjoyable food and drink options.

Cleanliness

While some customers appreciated the cleanliness of the location, others raised concerns about unsanitary practices among staff.
  • HH
    hiamewd hendad
    1 day ago
    1.0
    Literally the worst Duncan on planet Earth. Waited in the drive-through for 26 minutes and got the absolute worst strength of my entire life. Tasted like a warm bag of mixed nuts when I ordered a brown sugar shaken espresso. The caramel Frozen coffee had the most disgusting bland taste I’ve ever witnessed literally tasted like a warm cup of milk. Not to mention everything had a horrible color. The employees in here clearly don’t give a Damn about anything. Didn’t speak a word and just shoved it out the window. Literally the worst drinks I’ve ever witnessed at a Dunkin. Do better!
  • JH
    Jessie Horda
    Dec 20, 2025
    1.0
    Came here a few weeks ago, it was around 8pm, I came inside for some ice cream and it took 10 minutes for me to get helped. I felt bad because there was only one person really doing anything while everyone else stood around. Eventually all the other employees came out of the back, and a young teenage boy helped me with my ice cream. He seemed irritated to even be there working. His pants were basically about to fall off his butt. I guess thats what these kids call style nowadays. Thought we lost interest in showing off our boxers back in 2007 but I suppose not. Anyhow, he was very rude and didn’t seem like he wanted to help me at all. He seemed more interested in whatever his girl coworker was doing. This Dunkin desperately needs more staff that aren’t children.
  • BM
    Bob Maugeri
    Dec 15, 2025
    5.0
    I love baskin robins & dd combo.
  • LE
    Lexy Em
    Dec 14, 2025
    5.0
    Si te gustan las almendras ve y prueba ahí la nieve de pistacho con salsa de pistacho. OMG 😱 LO MAS RICO DE TODA LA TIENDA. La de cheesecake de strawberry está muy buena. Son mis preferidas. ❤️😍🤤
  • MM
    Madison Miller
    Nov 20, 2025
    1.0
    So I DoorDash. I know groan for any fast food worker. But I was attempting to pick up an order and there was no one helping any customers except at the register and when they did say anything to people it was rude. After waiting 15 minutes I decide to ask for an eta on the food. To be yelled at by the manager I should drop the order and have another crew member I believe named Justina start running her mouth and degrading me for doordashing and was told I need Jesus. There are cameras so the whole show is available to be seen. Not only did I feel they were beyond unprofessional but I’ve never been yelled at by restaurant employees ever before at any restaurant. As a customer there’s a reason I don’t ever go here. And I recommend unless you want yelled at because THEY can’t keep up with their own orders to choose a different Dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Brooklyn, OH?

Dunkin' in Brooklyn, OH is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' offers delivery and curbside pickup services.