Chipotle Mexican Grill

3.6
2151 reviews
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Business Details

10325 Cascade Xing, Brooklyn, OH
44144, United States
(216) 267-8360
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Brooklyn (Tiedeman) is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10325 Cascade Xing, Brooklyn, OH
44144, United States

Hours

Reviews

3.6
2,151 reviews
5 stars
962
4 stars
430
3 stars
201
2 stars
133
1 star
425

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and unsanitary conditions.

Service Issues

Many reviews highlighted poor customer service, including rude staff interactions, long wait times, and frequent order mistakes.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean dining areas and unsanitary food handling practices.

Ingredient Availability

Numerous customers noted that the location frequently ran out of key ingredients, leading to dissatisfaction with their orders.

Staffing Problems

Reviews indicated that the location was often understaffed, contributing to slow service and a chaotic environment.
  • SM
    S M
    3 days ago
    5.0
    Very kind and professional.
  • NH
    Nathan Hughes
    6 days ago
    5.0
    This store went above and beyond my expectations. Sometimes things are out of our control and this was one of those situations where I had a piece of cartilage in my meat and they gave me a full refund. Will definitely be coming back.
  • CR
    Cory Reid
    Nov 17, 2025
    1.0
    Honestly, if over half your entrees are unavailable due to your equipment being broken, just close the store till you get it fixed
  • TB
    Taylor Basford
    Oct 4, 2025
    5.0
    All black, chipotle t shirt, black cap.
  • DC
    D Coles
    Oct 1, 2025
    1.0
    This was the worse bowl ever. Rice extremely salty and not cooked all the way, very hard. You can’t eat it and guacamole has no flavor. Just a waste and pure disappointment
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Brooklyn (Tiedeman) serve?

Chipotle offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients without artificial colors, flavors or preservatives.

What are the opening hours of Chipotle Mexican Grill at 10325 Cascade Xing, Brooklyn, OH?

Chipotle is open daily from 10:45 AM to 11:00 PM.