Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,643 reviews
5 stars
558
4 stars
362
3 stars
297
2 stars
140
1 star
286
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and unprofessional behavior.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty floors, sticky tables, and overall messiness in the restaurant.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Wait Times
Long wait times in both drive-thru and inside the restaurant were a common complaint, with some customers waiting over 30 minutes.
Food Quality
Several reviews mentioned that the food was often cold, old, or poorly prepared, leading to dissatisfaction.
- EZEd ZupancicNov 17, 20251.0Don't ever order delivery from this place not sure who is running this joint they always forget something just ordered 2 sausage and egg McMuffin (which are always delicious) and 2 hash browns I received those as well but they forgot my drink a large orange hi C and this is not a mistake I sware this place does this on purpose so people don't order delivery I'm always missing something and now I'm finally sick of this I won't even go to this place even for pickup even though I live 2 min away I know I will not bankrupt this place but I'm sick of missing items constantly every single time I order there is a missing item they have to do this on purpose it can't just be an accident every single time I order I'm not sure who is in charge here but they should be fired
- TSTom SzudarekOct 28, 20254.0The drive-thru order taker had 0 personality and 0 customer service skills. The gentleman at the second drive-thru window was great! As usual, the food is good, and the deals on the McDonald's app keep me coming back!
- DKDavid KaplanOct 28, 20251.0No reaction from a single employee as customers walk in. Everyone is standing around doing nothing and the entire restaurant is a mess, not a single table or chair that is clean. Crumbs, debris and sticky substances all over everything.
- BBBradOct 20, 20251.0One of the worst and disorganized McDonald’s I’ve been too, and the employees seem like they care about nothing
- RBray beeSep 30, 20251.0Trash!!!!!!🗑️ I will not come back to this horrible place I’ve given it so many chances but you can’t fix the problems here. Staff always gets irritated and shows it when you add or take off something from an order. Also they never get it right either, I tried to add Mac sauce on something and they said I can’t. I’ve tried several times too but today was the last straw. I changed the order to a folded egg instead of round guy got mad aggressively took off his headset and left. Well I told him when I ordered then made sure when I paid. I get my order people behind me so I don’t wanna hold up the line, I leave round egg!! With big eggshells in my sandwich so yep so done! Trash 🗑️………oh and this wasn’t the first time either now I’ll drive an extra 10 minutes outta my way .
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 14841 Snow Rd, Brook Park, OH?
Delivery is available every day from 5:00 AM to 11:30 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight.
What services does this McDonald's offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Snow Rd?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
During what hours is the McDonald's restaurant open for dining in?
The restaurant is open daily from 6:00 AM to 10:00 PM.
Is there a McDonald's app available for ordering?
Yes, the McDonald's App is available on both iOS and Android platforms for ordering.
Can I earn rewards when ordering at this McDonald's location?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
Are there other fast food restaurants near McDonald's on Snow Rd?
Yes, nearby fast food options include Rally's at 14911 Snow Road, Taco Bell, KFC, Burger King, and Quiznos.
What automotive services are available near this McDonald's?
Nearby you will find several automotive services including Lowry's Car Wash and Drive Thru Beverage, Transmission World, O'Reilly Auto Parts, Take 5 Car Wash, Midas, and others for repair and maintenance.
What recreational or family-friendly places can I visit near McDonald's on Snow Rd?
Local attractions include AMF Bowling Co., BowlersMart Brook Park Pro Shop, and Gallatin Park which are great for leisure activities before or after your meal.