Feedback on customer service is mixed; while many praised the friendly staff, several reviews highlighted poor service from some teenage employees.
Food Quality
Food quality is generally appreciated, with many customers enjoying the burgers and ice cream, though there are complaints about cold food and incorrect orders.
Cleanliness
The facility is frequently noted as clean and well-kept, contributing positively to the overall dining experience.
Speed of Service
Service speed varies; some customers report quick service, while others mention long wait times for food.
Value for Money
Customers appreciate the good deals and value for money, especially with coupons and meal deals.
RD
Robert Douglass
Dec 26, 2025
5.0
Best deals and Ice Cream...
JS
jostr s
Dec 4, 2025
5.0
We were pleasantly surprised, I haven't been inside for quite a while. The girl that waited on us was super nice and friendly. The food was good we had coupons so the price was good for the way prices are now days.
AS
A Sheppard
Oct 9, 2025
5.0
I've never recieved a bad or inaccurate order. Friendly staff
UU
Unknown
Aug 14, 2025
1.0
Customer service was awful, 1 teenage girl was actually serving us and being nice but when she was away taking food to someone else, we asked another teenage worker for a lid for our sundaes she completely ignored us after we politely asked multiple times! We asked the other worker what her name was and she told us paisley!! Ultimately she made the experience awful for us
MS
M S
Aug 5, 2025
1.0
Customer service is absolutely horrible from the teenage females in this place, yall work at dairy queen, no one is beneath you, darlings, stay humble.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Bridgeport, OH?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features classic soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill provide seating and facilities for families and children?
Yes, it offers indoor and outdoor seating, booster seats, high chairs, restrooms, and is family-friendly and welcoming to kids.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, the location has a drive-thru for convenient food and treat orders.
Can I find exclusive deals for Dairy Queen Grill & Chill through a mobile app?
Yes, you can download the Dairy Queen app to access exclusive deals.
What is the address and phone number of Dairy Queen Grill & Chill in Bridgeport?
The address is 883 National Rd, Bridgeport, OH 43912-1464. The main phone number is +1 740-635-1561.
What nearby restaurants can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby dining options include Sonny Boy Restaurant (an American diner), Subway (sandwich shop), Sha Nay Nay’s Pizza, and Creno’s Pizza for varied meal choices.
If I need to send a package or get shipping services near Dairy Queen Grill & Chill, where can I go?
The UPS Access Point location is nearby, offering courier and shipping services.
Are there any family-friendly entertainment or public service locations near Dairy Queen Grill & Chill?
Yes, Perkins Field stadium and the Brookside Fire Department are nearby; these may be of interest to families and community members.
What are some nearby shops and services around Dairy Queen Grill & Chill?
Nearby you can find places like Rhodes Florist for flowers and gifts, Advance Auto Parts for automotive needs, and Weaver's Barbershop for grooming services.