Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Several customers reported issues with food quality, including cold items, incorrect orders, and overcooked burgers.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.
Positive Experiences
Despite the negatives, some customers praised the food, particularly the burgers and shakes, and noted friendly service at times.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, with some customers describing the restaurant as dirty.
DF
Destiny Francis
Nov 23, 2025
3.0
Their cheese roasted beef isn't like it used to be it's dry and overall not good anymore
RH
rex hall
Sep 2, 2025
3.0
9 2 2025. Wife picked up hamburger and chicken. Sandwich. Hers was ok burger was raw! In middle. So wasted money. And in garbage it went. Mf Ohio store.
KV
Kota Vandruff
Aug 22, 2025
3.0
So I just got a beef and cheese sandwich and the meat on it was like warm the person who wrapped it threw it down the place where they bag it up I really do not appreciate that type of service
JR
John Ruiz
Aug 3, 2025
3.0
Better than McDonald's.
DD
Dawn
Jul 22, 2025
5.0
Looking for the best BURGER in the valley? (Yes I said B̆̈Ŭ̈R̆̈Ğ̈Ĕ̈R̆̈ not roast beef) Arby’s in Aetnaville has the best burgers I’ve ever had in the Ohio Valley.
I’m not sure if all Arby’s have burgers like this one, but I return time and time again for it!!
They're thick juicy and cooked to perfection. Then curly fries with cheddar and mozzarella sticks are also amazing and always hot and fresh!
The prices are high, but honestly what isn’t anymore.