Brand Certified
Chipotle Mexican Grill
3.4(1022 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4416 Royalton Rd, Brecksville, OH
44141, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(440) 526-4398
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/brecksville/4416-royalton-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2454
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Broadview Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,022 reviews
5 stars
421
4 stars
176
3 stars
89
2 stars
66
1 star
270
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and serving areas.
Service Quality
Customers reported inconsistent service, with some staff being friendly while others were rude or inattentive.
Food Quality
Many customers expressed dissatisfaction with portion sizes and food quality, noting that items were often missing or poorly prepared.
Inventory Issues
Frequent complaints about being out of key ingredients, especially during peak hours, leading to customer frustration.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, particularly with online and delivery orders.
- SNSome NonameFeb 21, 20262.0Found a long nasty hair in my burrito. Your people need hairnets, this is unacceptable while working over open food. Wont be buying at this location anymore if i see this.
- COCelinette OrtizFeb 4, 20261.0Ordered 3 taco’s for lunch. My order was super simple only asked for steak, fajita, and corn. I received only steak and corn. Barely any meat to cover a taco and all shells were broken. Don’t know why I even bother to give this franchise another chance.
- BSBernadette SimkoJan 30, 20261.0It was lunch time and they were out of everything. The young kid was really rude. Very disappointed.
- RDRyan DomingueJan 13, 20261.0Drink machine with organic lemonade has been down for two weeks now. I ordered food 3 times in that period and they didn’t have it running
- DRdon ronDec 27, 20251.0Walk in the restraunt is a mess, there’s zero customers there and 5 employees, out of corn salsa, chips, silverware and napkins. Place could use a lot of freshening up on customer service and cleanliness
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Broadview Heights?
Chipotle Mexican Grill in Broadview Heights is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Broadview Heights?
It is located at 4416 Royalton Rd, Brecksville, OH 44141, at the intersection of E. Royalton Road and Old Royalton Road.
What types of food does Chipotle Mexican Grill in Broadview Heights serve?
They serve customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill in Broadview Heights offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill in Broadview Heights online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
Is Chipotle Mexican Grill Broadview Heights LGBTQ-friendly?
Yes, Chipotle welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Mexican Grill Broadview Heights?
Nearby places include Giant Eagle Supermarket for grocery shopping, Huntington Bank for banking needs, and Starbucks for coffee.
Are there transportation or mobile service shops near Chipotle Mexican Grill Broadview Heights to assist visitors?
Yes, nearby stores like AT&T Store and T-Mobile provide mobile phone services and accessories which could be useful for visitors.
Where can I find other food options near Chipotle Mexican Grill Broadview Heights?
Nearby food options include Jimmy John's sandwich shop, Bob Evans restaurant, First Watch breakfast and brunch restaurant, and McDonald's fast food.
How can I contact Chipotle Mexican Grill Broadview Heights for inquiries or catering?
You can contact them by phone at +1 440-526-4398 or email at OH.2454.BroadviewHeights@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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