Business Details
About
American RestaurantRestaurant
Classic American food with flare. Burntwood Tavern’s warm and inviting atmosphere is rich in character, and provides the perfect showcase for its straight forward, chef driven menu of smoked, planked, and wood grilled food. Handcrafted cocktails, constructed with fresh juices and house-infused vodkas, as well as offerings from a diverse craft draught beer list. If you’re looking for a heavy pour, you’ve found your place!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
1,696 reviews
5 stars
918
4 stars
429
3 stars
154
2 stars
82
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the food quality, describing it as bland, poorly cooked, or reminiscent of cheap bar food.
Service Issues
Numerous reviews highlighted slow service, disorganized waitstaff, and mistakes with orders, leading to a frustrating dining experience.
Atmosphere
While some patrons enjoyed the cozy and rustic atmosphere, others noted unpleasant odors and unclean conditions in the restaurant.
Positive Staff Interactions
Several customers praised specific servers for their excellent service, indicating that staff can provide a positive experience despite other issues.
Inconsistent Experiences
Customers reported varying experiences, with some enjoying their meals and service while others had significant complaints, suggesting inconsistency in performance.
- SMSteven Mohler5 days ago5.0This was pur 1st time here. WE WILL BE BACK!!! Great customer service & great food!
- MWMary WallinNov 7, 20253.0The service was slow, the food was just a little disappointing, the choices on the menu seemed very limited and uninspiring, the beer was good.
- LTLA ThomNov 4, 20254.0Pot stickers were very good. However, your signature salad leaves much to be desired. A restaurant salad should not be shredded iceberg lettuce that looks like it came out of a bag Please use better lettuce.
- VBVault BoyNov 1, 20255.0I am a blind American veteran and we took a trip to Burntwood Tavern in Cleveland with the whole crew of grandkids. Tara was our server and she was amazing she told my grandpa what everything on the menu was like, brought the kids little things to keep them happy, and told us a cool story about a faraway place that had us all listening. The food was tasty (cooking staff is amazing, didn't get their names!) and honest, the place felt warm and easy, and my grandpa left her a big tip because she treated us like family. I’m not a writer or anything, I’m just a kid who saw how happy she made him. This was written by my grandchild.
- JRJeannie RobertsOct 30, 20254.0I really enjoyed reconnecting with an old friend here. We sat by the fireplace, had an excellent meal and drinks. Irina took great care of us and we’ll definitely be back.
Frequently Asked Questions About Burntwood Tavern
Does Burntwood Tavern take reservations?
Yes, we do take reservations! Please call the location of your choice and our host team will add your name to the reservation list.
What time is Happy Hour?
3-6pm, Monday-Friday
What third party delivery services does Burntwood Tavern offer?
Doordash, Ubereats, ezCater, Deliverme Food
Does Burntwood Tavern accept reservations?
Yes, Burntwood Tavern accepts reservations. You can call the location to reserve your spot or book online through their reservation link.
What are Burntwood Tavern's operating hours?
Burntwood Tavern is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Burntwood Tavern offer Happy Hour and when is it?
Yes, Burntwood Tavern offers Happy Hour Monday through Friday from 3 PM to 6 PM.
What types of dining options does Burntwood Tavern provide?
Burntwood Tavern offers dine-in, in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What types of payment does Burntwood Tavern accept?
Burntwood Tavern accepts American Express, Cash, MasterCard, and Visa payments.
What is the dress code at Burntwood Tavern?
The dress code at Burntwood Tavern is casual, making it a comfortable place to dine.
Can I order food online for pickup or delivery from Burntwood Tavern?
Yes, you can order online for pickup or delivery via their order website.
Are there any nearby restaurants to Burntwood Tavern where I could explore other dining options?
Yes, Marco Polo's Restaurant, an Italian restaurant, and Farinacci Pizza, a pizza restaurant and bar, are nearby. You might consider visiting them before or after your meal at Burntwood Tavern for variety.
What nearby services can complement my visit to Burntwood Tavern?
Nearby, you can find Bella Mia West Salon & Spa for beauty treatments and Thai Massage Cleveland for massage therapy, perfect for relaxing before or after dining.
Where can I find nearby amenities like gas stations or car washes when visiting Burntwood Tavern?
Nearby amenities include Marathon Gas station for fueling needs and Brecksville Car Wash for automotive cleaning services, convenient when visiting Burntwood Tavern.