Bruegger's Bagels

3.9
276 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
7322 Chippewa Road, Brecksville, OH
44141, United States

Hours

Reviews

3.9
276 reviews
5 stars
151
4 stars
48
3 stars
21
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly service, others reported rude behavior and poor management.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Inventory Issues

Frequent reports of being out of popular bagel types, especially during peak hours, disappointing customers.

Quality Consistency

Quality of bagels has declined according to several reviews, with mentions of cold or poorly made items.

Cleanliness

Mixed reviews on cleanliness; some found the location clean while others noted dirty floors.
  • HP
    Howard Pierce
    Nov 29, 2025
    4.0
    No gluten-free bagel, but pumpernickle. Floor was dirty, but tables clean. Very friendly staff. Different condiments on bagels made it very tasty. Had a breakfast bagel minus the bacon. Coffee good also. Great job folks.
  • TG
    Tyler Ganley
    Nov 28, 2025
    2.0
    So poorly ran. Got a Carmel cold brew and the lady just never made my order, and the store wasn’t busy at all. Workers all seem miserable and kill your vibe. Won’t be returning any time soon to this location. And I live in Brecksville.
  • JH
    Jon Hall
    Nov 23, 2025
    3.0
    Place always seems to have issues with orders. When I was in line 2 people came in that ordered online hours ago and their food wasn't ready yet.
  • CS
    Chastity Schaffer
    Nov 10, 2025
    1.0
    I have a recurring order every Friday for our business. The last month or so every delivery is delayed over an hour and not the right order. If we happen to get the right order, our bagels are ice cold and rock hard. I can’t believe I keep getting charged for this garbage. I will be giving your establishment one more chance before canceling your service.
  • OA
    Orest Adrianowycz
    Nov 1, 2025
    1.0
    This Bruegger’s location continues to disappoint. I wasn’t able to get a whole dozen Pumpernickel bagels last weekend, so I tried coming in at opening this weekend. And guess what, they didn’t have a dozen pumpernickel bagels even at openingvvThey never seem to have a very good assortment of bagels. I was given the option of taking another type of bagel and I happen to choose whole wheat. They consider whole wheat a premium product so they charged me $.20 extra for each one even though only one of them was part of the original dozen and the other was the 13th that you get as part of a bakers dozen.

Frequently Asked Questions About Bruegger's Bagels

What are the opening hours of Bruegger's Bagels in Brecksville?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.

Does Bruegger's Bagels offer delivery services?

Yes, Bruegger's Bagels offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.