Wendy's

3.5
797 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1504 Wooster St, Bowling Green, OH
43402, United States

Hours

Reviews

3.5
797 reviews
5 stars
265
4 stars
199
3 stars
131
2 stars
72
1 star
130

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Customer service experiences varied widely, with some praising staff while others noted rudeness and poor management.

Food Quality

Food quality was inconsistent, with complaints about cold items, incorrect preparation, and portion sizes.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Wait Times

Customers frequently mentioned long wait times, especially during busy hours, leading to frustration.
  • ZA
    Zane Ashe
    Nov 15, 2025
    5.0
    Lindsey was very kind and he gave me the best customer service, he was also very fast while understaffed and got my food to me very fast. After he handed me the food we had a nice conversation and he is very kind and deserves a promotion
  • JM
    Joni Mccracken
    Nov 4, 2025
    5.0
    Clean, fast, safe location!
  • LQ
    Lexii Quinn
    Oct 31, 2025
    1.0
    Terrible service, even worse food. Apparently we can’t count to 10 (ordered TWO 10 piece meals, neither one was actually a 10 count) or serve actual nuggets instead of clumps of breading (tho I included in nugget count for totals of 8 & 7). Not to mention it shouldn’t be cold by the time I get home 5 minutes from the drive thru, so it’s just old food. Will never go to this location and I will make sure all my friends, coworkers, and anyone who mentions going to Wendy’s pick a different location with hopefully competent staff that’s not too focused on leaving and getting drunk at a party. Sadly my partner threw away the breading clumps before I could post, probably for the best.
  • JJ
    Justin
    Oct 10, 2025
    1.0
    I asked for no mustard 3 times. Got mustard. I reiterated at the window that it had no mustard. They said no mustard, but I got MUSTARD
  • DC
    Deacon Cross
    Oct 3, 2025
    1.0
    Ordered a double bacon stack and got a pathetic burger with a heaping pile of "seriously?" For 9 bucks?

Frequently Asked Questions About Wendy's

Is Wooster St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.