Chipotle BGSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and frequent mistakes with orders.
Cleanliness
Several customers noted that the restaurant was often dirty and unkempt, contributing to a negative dining experience.
Ingredient Availability
A common complaint was the frequent lack of basic ingredients, such as chicken, guacamole, and other toppings, leading to dissatisfaction.
Value for Money
Customers expressed frustration over the perceived decline in portion sizes and overall value for the price paid.
JS
Jeremy Strausbaugh
Nov 5, 2025
3.0
Typical Chipotle. Long lines because only one person is making orders, and can't eat inside unless you clean a table off yourself, because there is not one clean table in the restaurant.
EG
Ed Garrett
Nov 4, 2025
4.0
Great food ,always packed,
DS
David Simonis
Nov 2, 2025
1.0
Sunday morning, literally a line out the door, and one person building meals one at a time. One dope at the cash register, doing nothing but checking out each meal, one at a time# apparently unaware help is needed just 5 feet to his right. All the other store associates just moping around at their own pace, no effort to jump in. Counter top is a filthy mess. Who's in charge? No one knows. Probably the worst Chipotle I've been to. Gave up and walked out.
JT
Jan Tiell
Oct 26, 2025
1.0
I will not go back to chipolte in bowling green. They've been going downhill but last night was the worst. Didn't realize til I left I was charged for extra Carne asada. She barely scooped any in and when she did it fell of spoon. Ask for couple more pieces and charged double. So disappointed when they use to be the best. Definitely went downhill!
GH
g hy
Oct 7, 2025
1.0
Food was nasty as hell. If you like crunchy uncooked rice, this is the spot to go! The girl serving also had a real bad attitude. Never fails. Time after time I order from this spot, the rice is not cooked. Tried giving my dog the rest of my bowl (basically the whole thing since the crunchy rice ruined it) and he scrunched his nose up and started eating his kibble. Even the dogs know this Chipotle is gross. Someone needs more training.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Bowling Green serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Bowling Green, OH?
It is located at 1558 E Wooster St, Westgate Village Shopping Center, Bowling Green, OH 43402.
What are the operating hours of Chipotle Mexican Grill at the BGSU location?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer in-store pickup and delivery services?
Yes, Chipotle BGSU provides both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Bowling Green?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
What payment methods does Chipotle BGSU accept?
They accept credit cards and offer gift cards for payment.
Is Chipotle Mexican Grill in Bowling Green LGBTQ friendly?
Yes, Chipotle BGSU welcomes LGBTQ customers.
Are there any coffee shops nearby where I can grab a drink before or after visiting Chipotle?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy a drink before or after your Chipotle meal.
What are some nearby hotels where visitors can stay when coming to Chipotle Mexican Grill at BGSU?
Nearby hotels include Knights Inn, Fairfield, Hampton by Hilton, and Hampton Inn Bowling Green, making it convenient for visitors to dine at Chipotle during their stay.
What other dining options are close to Chipotle Mexican Grill at 1558 E Wooster St?
Nearby dining options include Buffalo Wild Wings for wings and bar food, Waffle House for breakfast and brunch, Burger King for fast food burgers, SUBWAY for sandwiches, Domino's Pizza for pizza, and El Zarape for Mexican cuisine.