CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Boardman is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
The quality of food has declined, with complaints about stale bagels, bland flavors, and inconsistent preparation.
Pricing
Customers frequently mentioned that the prices are high relative to the quality and quantity of food received.
Atmosphere
The restaurant's atmosphere is generally praised for being clean and pleasant, though some noted issues with temperature and comfort.
SM
sarah mous
Dec 2, 2025
1.0
Horrible customer service. I called about my wrong order and was told I could come in and get a free replacement entrée. After waiting 35 minutes for them to fix it, they told me they actually couldn’t remake it. Very unprofessional and a complete waste of time. I will never come back.”
CD
Cheyenne D
Nov 30, 2025
1.0
Panera has seriously gone downhill. The bagels used to be fresh, chewy, and actually worth buying — now they taste flat, frozen, and completely lifeless. You can tell they’ve switched to cheaper, mass-produced dough because the texture is off, the flavor is bland, and the toppings are barely even there anymore.
Everything that used to feel “fresh baked” is now obviously thawed out and reheated. Panera’s quality used to stand out, but now it’s just another chain cutting corners and hoping no one notices. Unfortunately, the customers definitely notice — and the bagels are honestly terrible now!
FL
Firstname Lastname1738
Oct 22, 2025
1.0
I love horrible service that takes 10 minutes to even take my payment when I’m the only person in line and I also love paying for expensive food to come home to find that the cups are half full. Worst Panera experience ive ever had. Genuinely made me swear off Panera for a couple months. Get better employees lol
CS
Corbin Schmeltz
Oct 16, 2025
5.0
Ella was awesome. She took care of my order and made my night. Give this woman a raise
What nearby shopping options are available around Panera Bread Boardman?
Nearby shopping options include Marshalls department store for clothing, Ashley furniture store, and Hobby Lobby for arts and crafts.
Are there healthcare services near Panera Bread Boardman?
Yes, nearby healthcare services include Austintown Podiatry Associates, Joseph Canby Arters naturopathic clinic, and St. Elizabeth Wound Care Center hospital.
Which banks and financial services are close to Panera Bread Boardman?
Nearby financial services include Huntington National Bank and its drive-up ATM, as well as Ameriprise Financial Services by Douglas J Vaclav.