Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Food Quality
Many reviews indicated a decline in food quality, with complaints about stale items, bland flavors, and inconsistent preparation.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and long wait times.
Pricing
Customers frequently mentioned that the food is overpriced for the quality received, with some feeling that the value has diminished.
Atmosphere
The restaurant's atmosphere received positive remarks for being clean and inviting, although some noted discomfort due to temperature.