Outback Steakhouse

Reviews

• RA

  Rachel A

  Nov 16, 2025
  2.0
  We visited the Outback in Boardman, Ohio, and unfortunately the experience was very disappointing. Our server, Amy, was sweet and genuinely did the best she could, but it was clear she was overwhelmed with far too many tables. Because of this, service suffered significantly — we waited over an hour just to complete a simple meal for two adults and one child. We ordered three meals and one appetizer, and even basic essentials like silverware were an issue. After waiting 10 minutes and asking, I eventually had to get up and go to the bar myself. The bartender told me I needed to ask the host — who wasn’t even at the stand. After realizing there were no rolled silverware available, she said she’d get plastic ones. When I said I could grab some from the high-top tables, her response came with unnecessary attitude. Other tables who arrived after us received their drinks and food before we did. I even ordered my son’s meal first so he could start eating sooner, yet my drink didn’t arrive until he was nearly finished — which really shows the slow timeline. On top of that, the women’s restroom had no toilet paper, no soap, and no paper towels. When I mentioned it to an employee, the comment was shrugged off as if it wasn't important. As a former Bloomin’ Brands trainer and employee, this entire visit was extremely disappointing. I know the standards this company expects, and this location fell far below them. I truly hope management takes these issues seriously and makes the improvements needed.
• MM

  Miramanee

  Nov 16, 2025
  3.0
  Took quite a while to get our food. Steaks were very spicy. Baked potato and brocolli were delicious.
• CD

  chuck dyke

  Nov 12, 2025
  3.0
  Within the last month I have went to the Boardman location 2 times. Both times the food was great but the service was underwhelming! I sent an email after the last visit which has been approximately 3 weeks ago expressing my service concerns. To my surprise I received a call from the manager, who was sincere and apologized for the service and asking if we would be willing to give them another chance, which I agreed. He stated that he would send gift cards in the mail the next day and now almost 2 weeks later, nothing! I'm going to miss the food but definitely the lack in commitment goes clear to the management!
• SC

  scott cluckey

  Nov 8, 2025
  5.0
  Great experience! The food was delicious and cooked just right, and the prices were very reasonable. Our server, Amy, was fantastic. She was friendly, attentive, and took the time to explain some great menu deals we didn’t even know about. It made the whole meal that much better. Highly recommend asking for Amy if you go, she really made it enjoyable! Excellent service and great value all around. We’ll definitely be back!
• JM

  Jeffery McClain

  Nov 1, 2025
  3.0
  Our waitress was unprofessional and very rude at times. There were two other waitresses who brought us our drinks and appetizers, so our wait ress did not have to work hard that night. We ordered cheesecake with chocolate sauce to go, and found out she put containers with jelly in them, rather then chocolate sauce.

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