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McDonald's

3.8
(875 reviews)

Business Details

900 Western Reserve Rd, Boardman, OH
44512, United States
(330) 965-9393
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 Western Reserve Rd, Boardman, OH
44512, United States

Hours

Reviews

3.8
875 reviews
5 stars
374
4 stars
178
3 stars
144
2 stars
61
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals while others received cold or poorly prepared food.

Customer Service

While some employees were praised for their friendliness and helpfulness, others were criticized for rudeness and poor attitude.

Cleanliness

The restaurant was noted for being clean, contributing positively to the overall dining experience.
  • DD
    david
    3 days ago
    1.0
    Could not have been a worse experience today 2-23-26 drive through confused my order badly, causing multiple money transfers. Clogging up the line. Window Personne loaded two drinks on the same side of the tray and they fell everywhere in my car had to exit the car to clean up. If the food is free i will not go back there. Manager tried to fix bill and further messed it up. Just a terrible experience.
  • JJ
    john Canty jr (JC)
    Jan 21, 2026
    5.0
    Great food 😋
  • DD
    Dennis Diehl
    Jan 11, 2026
    1.0
    Worst quarter pounder I ever had way overdone. I will not be back. Sunday evening January 11th 6:30pm 7:00 pm
  • TD
    Tracey Decker
    Jan 1, 2026
    1.0
    Maybe we go to often but this is the second time we either had to wait 20+ minutes for an order we places before we left a place at least 10 minutes away. To top that off we ordered a total of 6 sauces for nuggets and fries. Got absolutely no sauces. Today asked for a double fish sandwich for my mom with extra Tartar Sauce and I'm guessing this McDonald's has no sauce. Because once again no sauce. As I was in the driver through i noticed that on the window it said hiring looking for people to join their team, and at the end of it said accuracy. I remember when I worked fast food it had to be fast and accurate. This one is steadily slow and not accurate. This will be the last time we eat here. My new New Year resolution.
  • JF
    john frisco
    Dec 28, 2025
    5.0
    Consistency

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 900 Western Reserve Rd, Boardman, OH?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM and closes at 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Saturday from 6:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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