McDonald's

3.8
866 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 Western Reserve Rd, Boardman, OH
44512, United States

Hours

Reviews

3.8
857 reviews
5 stars
370
4 stars
177
3 stars
142
2 stars
62
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.

Order Accuracy

There are frequent complaints about incorrect orders and delays, particularly in the drive-thru, leading to frustration among customers.

Food Quality

Food quality is inconsistent, with some customers receiving fresh and hot meals, while others report cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for being clean, contributing positively to the dining experience.

Value for Money

Customers express concerns about pricing, with some feeling that the cost is too high for the quality of food received.
  • JC
    J Covert
    Oct 23, 2025
    5.0
    I've never seen a McDonalds like this one. Everyone is so helpful and they seem happy to be at work. They're laughing and joking around and so helpful carrying baskets of condiments offering them around. Absolutely fantastic experience for a fast food stop.
  • SH
    Sandra Haid
    Sep 25, 2025
    1.0
    Waited in drive through for 20 minutes for a chicken nugget happy meal. Seemed like almost everyone going though the drive-thru had to "pull over and wait". Then I watched as bags (and happy meals) were delivered to others that ordered after me were brought out. But... my grandson and I were still waiting for his ONE HAPPY MEAL! VERY DISAPPOINTING and upsetting. This particular McDonald's has never had the best service. There always seems to be a problem when I come here (usually the order is messed up in some way). But this was final straw --- waiting 20 minutes for a single happy meal is absolutely unacceptable!!! My advice --- drive a little further and go to another McDonald's!!!
  • MT
    marc thompson
    Sep 21, 2025
    4.0
    The usual, fast food
  • AR
    Alex Morales Rodriguez
    Sep 10, 2025
    5.0
    Best mcdonald's in the area.
  • AR
    Apriel Rose
    Sep 7, 2025
    5.0
    5 stars for Dana! 🌟 I truly appreciate the effort you put into accommodating our request. It may be nothing, but YOU truly made MY day! 😇

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 900 Western Reserve Rd, Boardman, OH?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM and closes at 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Saturday from 6:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.