McDonald's

3.8
869 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 Western Reserve Rd, Boardman, OH
44512, United States

Hours

Reviews

3.7
860 reviews
5 stars
370
4 stars
177
3 stars
143
2 stars
61
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

While some customers praised friendly and helpful staff, others reported rude behavior from employees, particularly management.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or stale items, while others enjoyed fresh and hot meals.

Overall Experience

Despite some negative experiences, several customers noted this location as one of the better McDonald's in the area, appreciating the cleanliness and friendly service.
  • DD
    Dennis Diehl
    1 day ago
    1.0
    Worst quarter pounder I ever had way overdone. I will not be back. Sunday evening January 11th 6:30pm 7:00 pm
  • TD
    Tracey Decker
    Jan 1, 2026
    1.0
    Maybe we go to often but this is the second time we either had to wait 20+ minutes for an order we places before we left a place at least 10 minutes away. To top that off we ordered a total of 6 sauces for nuggets and fries. Got absolutely no sauces. Today asked for a double fish sandwich for my mom with extra Tartar Sauce and I'm guessing this McDonald's has no sauce. Because once again no sauce. As I was in the driver through i noticed that on the window it said hiring looking for people to join their team, and at the end of it said accuracy. I remember when I worked fast food it had to be fast and accurate. This one is steadily slow and not accurate. This will be the last time we eat here. My new New Year resolution.
  • JF
    john frisco
    Dec 28, 2025
    5.0
    Consistency
  • JM
    J Merkel
    Dec 6, 2025
    1.0
    Might be the most consistent McDonalds location for screwing up orders. All I can say is make sure you get a receipt because management will tell you one thing and try to short you. Food, when order is filled correctly is consistent to other locations.
  • JC
    J Covert
    Oct 23, 2025
    5.0
    I've never seen a McDonalds like this one. Everyone is so helpful and they seem happy to be at work. They're laughing and joking around and so helpful carrying baskets of condiments offering them around. Absolutely fantastic experience for a fast food stop.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 900 Western Reserve Rd, Boardman, OH?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM and closes at 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Saturday from 6:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.