Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.
Food Quality
Several reviews mentioned poor food quality, including cold items and incorrect preparation, contributing to negative experiences.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Positive Staff Experiences
Despite the negative feedback, a few customers praised specific staff members for their friendliness and helpfulness, indicating some positive interactions.
TJ
Tom Akers Jr
Feb 12, 2026
4.0
The speed of the drive thru always confuses me. When your food takes too long, they move you to the parking lot so their numbers look better. They move you primarily to maintain high speed-of-service, keeping their average timer metrics low for corporate, and to prevent the line from backing up.
But it just seems like it takes longer. If I waited for a few minutes before I could order, then waited a few more minutes to get to the window, why should I have to wait to pick it up?
Was the food good? Yes.
So, I guess that makes up for it.
But I still get frustrated when it takes "too long."
Anyway, that's my two McCents.
HH
Hallie
Dec 10, 2025
1.0
They have false advertising. They say they have grinch meals but as soon as you get to the drive through, they don’t have them.
CB
Camille Broll
Dec 7, 2025
5.0
This place is beautiful inside. Nice friendly clean.... The kiosk doesn't print receipts which is odd...or maybe they were out of paper. But a great place good food and reasonably priced
DM
Danielle Martin
Nov 7, 2025
1.0
I left without my order....waited too long and I only had 30 minutes for lunch. I placed my order on the kiosk, then 5 people that placed their order after me received food.
IE
Irish Eyes (Irish eyes)
Nov 7, 2025
5.0
The girl, Taylor that works the drive thru is an absolute gem!!