Dunkin'

3.9
462 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boardman, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
748 Boardman-Canfield Rd, Boardman, OH
44512, United States

Hours

Reviews

3.9
462 reviews
5 stars
235
4 stars
100
3 stars
38
2 stars
19
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences of poor service and attitude from employees.

Order Accuracy

A significant number of reviews highlighted consistent issues with incorrect orders, missing items, and poorly made drinks.

Cleanliness

Some customers noted that the location could use better cleaning and maintenance, particularly in the dining area.

Food Quality

Several reviews mentioned that food items, including donuts and sandwiches, were stale or not prepared properly.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying certain menu items.
  • VL
    Vincent Lebron
    Oct 20, 2025
    1.0
    These people have no idea what’s going on, I felt like I was in a simulation.
  • JS
    John Sohn
    Sep 19, 2025
    3.0
    Place could use a slight cleaning or redesign Didn't like some of the staff
  • DM
    Dave Mitchell
    Jul 22, 2025
    5.0
    Great place for coffee and donuts if you like Dunkin donuts (I do not). I got a breakfast sandwich that was good.
  • LL
    Luke
    Jul 6, 2025
    1.0
    This is the worst location I've ever dealt with, and unfortunately, it's the closest. Let's start with the staff: They don't greet customers. They act like customers are bothering them. I once waited for 5 min just for someone to come the register, and I was the only customer in the store. I've never seen anyone smile there. They rarely get my order correct when I go there, and ordering via Door Dash is like playing the lottery, but you always lose. How hard is it to put two things in a bag? Now, the food: These people will literally put your donut in upside-down, smear anything that was on top, throw things in bags, and generally not care what it looks like when you open the bag. If you order a sandwich, it's usually in pieces by time it gets to you. After today, I'm done with this place. I'll just great heat up Jimmy Dean's breakfast sandwiches next time I want one. Either this company has no standards anymore, or this location gave up.
  • MM
    Marissa
    Jun 26, 2025
    3.0
    Ordered the sabrina drink ($5) and they told me they were out so ordered a coffee with oat milk and flavored syrup. They handed me the nasties most dog water tasting drink ever and i legit had to place a new order in the drive thru. The lady got mad when i asked her to fix it. Other than that i come here almost every day and 90% of the time they forget my cold foam and sometimes catch an attitude when i ask them to fix it

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Boardman, OH?

Dunkin' in Boardman, OH is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services.