Many customers praised the staff for being friendly and polite, although some reported issues with attitude and service quality.
Food Quality
While several reviews highlighted delicious food and ice cream, there were complaints about incorrect orders, cold items, and inconsistent quality.
Cleanliness
The new location was noted for being clean and well-maintained, contributing positively to the overall experience.
Order Accuracy
Numerous customers expressed frustration over repeated order mistakes and lack of attention to detail.
Pricing
Customers generally found the pricing to be reasonable, especially for meal deals, but some felt it was high for the portion sizes.
RK
Rachel Koehler
Oct 21, 2025
5.0
The employees at this location are so polite and seem to enjoy their jobs. Management is doing something right. The pricing is fantastic as well. Keep it up! Blizzards and food are always great
TJ
Thomas Akers Jr
Oct 11, 2025
5.0
Great for lunch. We go every Saturday. It's quick, and always hot and delicious.
MJ
MR JON
Oct 2, 2025
5.0
Love the banana split ice cream you can get here. Visited a few times just for one. Cheers to the awesome staff.
AK
Amanda Korpi
Sep 27, 2025
5.0
Always great service, super fast, and super nice.
JB
Jalynn Brown
Sep 12, 2025
1.0
I went today 9/12/2025 around 10:15ish and I'm trying to figure out what the date on the food was about.... Maybe it's old maybe it's a mistake..... The pancakes were not edible and although the biscuits and gravy were good I won't be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Boardman?
Dairy Queen Grill & Chill in Boardman is open daily from 7:30 AM to 10:30 PM. On holidays like December 24 and December 31, it closes earlier at 5:00 PM, and it is closed on November 27 and December 25.
Where is Dairy Queen Grill & Chill located in Boardman, OH?
It is located at 6532 Market St, Boardman, OH 44512-3328, USA.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, it offers booster seats, high chairs, wheelchair accessibility, outdoor seating, restrooms, and is welcoming to families and children.
Can I use drive-thru and mobile ordering services at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill features a drive-thru and supports mobile ordering and rewards through their app, which you can download for exclusive deals.
How can I order food for pickup from Dairy Queen Grill & Chill in Boardman?
You can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/13583/
What are some nearby attraction options if I visit Dairy Queen Grill & Chill?
Nearby you can visit Mattress King for shopping, the arts and entertainment venue All the Little Birds, or enjoy a fresh haircut at 330 Barbershop before or after your meal.
Are there any medical facilities near Dairy Queen Grill & Chill for emergency or family care?
Yes, nearby medical centers include Premier Family Medical Clinic, Akron Children's Emergency Room, and multiple pediatric and specialist doctors such as Catherine Henson, MD.
If I'm visiting Dairy Queen Grill & Chill and need pet services, what options are nearby?
Every Dog Matters Rescue is close by, providing animal rescue and pet-related services.
What social media channels can I use to follow Dairy Queen or get updates?
You can follow Dairy Queen on Twitter with the handle @DairyQueen and on Facebook at https://www.facebook.com/Dairy-Queen-1686595338314334/