Chipotle Mexican Grill

4.0
786 reviews
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About

Mexican Restaurant
Chipotle Boardman is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
525 Boardman Poland Rd, Boardman, OH
44512, United States

Hours

Reviews

4.0
786 reviews
5 stars
441
4 stars
145
3 stars
66
2 stars
38
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with issues like undercooked rice, dry meat, and missing ingredients.

Service Issues

Frequent complaints about poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food debris.

Portion Sizes

Customers expressed dissatisfaction with small portion sizes and inconsistent servings.

Management Concerns

Reviews indicate poor management practices, including staff miscommunication and inadequate staffing during busy times.
  • CC
    Carolyn Chipps
    Dec 19, 2025
    1.0
    Food was horrible meat was dry
  • SZ
    Solo Zagorianos
    Dec 9, 2025
    1.0
    Came in on a Tuesday night at 8:30 pm and was told they won’t have any chicken or steak the rest of the night and they close at 11:00pm. Most likely not employees fault just poorly ran.
  • HR
    H. Richard
    Nov 22, 2025
    2.0
    Came in yesterday and got the carne asada, wow was it good. Tender, juicy and not really spicy. Came in today, carne asada was hard and not juicy like yesterday. And was spicy for me. Will lay off coming for a while. Too expensive to get food you are not happy with.
  • KP
    Klayton Pugh
    Nov 15, 2025
    5.0
    Me and my wife go to this location every Thursday
  • MD
    Misty Doane
    Nov 9, 2025
    5.0
    The line never stopped, but it was easy to get through. There are so many options and they even had a smoky tobasco sauce, several flavorful fruit drinks with spices in them, and a very clean restroom. It's also gluten-free. I would eat here many times over.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill offer at the Boardman location?

Chipotle Boardman offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Boardman?

Chipotle Boardman is open daily from 10:45 AM to 11:00 PM.