Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff, indicating a significant problem with customer service.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with complaints about dirty carpets and tables.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that there are positive experiences to be had.
MM
Michael
Jan 1, 2026
2.0
Had an issue at register, watch your cards
LY
Larry Yoder
Dec 19, 2025
1.0
Ordered a burger combo and immediately got sick and was sick for 24 hrs.Food poisoning!!!
CB
Chelle B
Nov 28, 2025
1.0
Pulled up to the drive thru window around 4:25pm. Worker came on the speaker right away and said they would be right with us. Waited about 5 minutes and was getting ready to leave without ordering when the worked came back on and said they weren't taking orders at this time. Wouldn't have been irritated or left a bad review if they had told us that to begin with.
MF
Miss Fae
Nov 9, 2025
1.0
My family and I stopped in Bluffton for a snack while on taking a family trip. The restaurant did not offer a welcoming atmosphere. One of the staff members just stood by the fry station staring at me and my family. The food wasn't appetizing in the least bit. The fries were cold, the nuggets were hard and dried out then the chili and baked potato were under cooked. Felt like a complete waste of time and money. Each person spent about 20$ to 25$ and we were very much disappointed. Due to weather conditions we didn't want to make another stop so we finished our 4 hour drive just eating when we got home.
WK
William Kimmel
Nov 8, 2025
1.0
Tried the new chicken strips for the first time. From what I see on their TV commercial it looked very tasty. It wasn't! Chicken strips were overcooked, really crunchy and dry inside. Won't be buying them anymore! I'll stick with Lee's from now on
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 352 Sr 103, Bluffton, OH?
Wendy's at this location is open daily from 7:00 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's at 352 Sr 103 offers drive-thru service from 7:00 AM to midnight every day.
Is breakfast served at the Wendy's in Bluffton, OH?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Bluffton?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or their website at order.wendys.com for delivery or pickup.
How can I contact Wendy's Bluffton to provide feedback or ask questions?
You can call (419) 672-1668, use the Live Chat on Wendy's Contact page, or complete the Wendy's Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, online at wendysgiftcards.com, or at various retailers.
What nearby restaurants can I visit before or after dining at Wendy's Bluffton?
Nearby options include KFC for chicken, Taco Bell for Mexican food, Subway for sandwiches, and McDonald's for classic fast food burgers.
Where can I find convenience stores or gas stations near Wendy's Bluffton?
Circle K, Marathon, BP, and Shell gas stations with convenience stores are located nearby, making it convenient for fueling and quick stops when visiting Wendy's.
Are there any nearby services or attractions worth checking out when visiting Wendy's Bluffton?
You might consider visiting Springfield Fireworks for shopping, Super Wash car wash for auto detailing, or the Comfort Inn if you need accommodation nearby.