Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported cold, stale, or poorly prepared items.
Service Speed
Service speed is a significant issue, with many customers experiencing long wait times and incorrect orders.
Cleanliness
Cleanliness is a recurring concern, with multiple reports of dirty dining areas and unsanitary conditions.
Customer Service
Customer service quality varies; some staff are praised for friendliness, while others are criticized for rudeness and poor management.
Pricing
Customers find the pricing to be high relative to portion sizes and food quality.
MF
Miss Fae
Nov 9, 2025
1.0
My family and I stopped in Bluffton for a snack while on taking a family trip. The restaurant did not offer a welcoming atmosphere. One of the staff members just stood by the fry station staring at me and my family. The food wasn't appetizing in the least bit. The fries were cold, the nuggets were hard and dried out then the chili and baked potato were under cooked. Felt like a complete waste of time and money. Each person spent about 20$ to 25$ and we were very much disappointed. Due to weather conditions we didn't want to make another stop so we finished our 4 hour drive just eating when we got home.
WK
William Kimmel
Nov 8, 2025
1.0
Tried the new chicken strips for the first time. From what I see on their TV commercial it looked very tasty. It wasn't! Chicken strips were overcooked, really crunchy and dry inside. Won't be buying them anymore! I'll stick with Lee's from now on
JT
Jamie Thompson
Oct 29, 2025
1.0
Can't get a basic order right. I've been 3 times in the last 4 months and my order was wrong each time (the same error each time). The manager has a very bad attitude and no customer service skills. The prices are high, even for fast food, and not worth wasting your money if you expect to get what you paid for. Will not be back, and will definitely not advise anyone to go there.
SV
Sara VanHorn
Oct 24, 2025
2.0
Chicken was rubbery. Out of chicken strips. Didn't get my frosty, had to go back.
Not very clean.
JH
John Hadley
Oct 23, 2025
1.0
Wow so expensive and you don't get a lot. I got their new chicken strips delicious but very expensive and they charge you .50 cents a sauce. I got a 3 piece meal with 2 extra sauces it came to 14.07. My friend got a Dave's triple meal large size came to 14.29.
The counter guy was very rude .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bluffton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bluffton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 672-1668.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 634 - Bluffton Wendy’s serve breakfast?
Yes, this Wendy’s location in Bluffton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 352 Sr 103, Bluffton, OH?
Wendy's at this location is open daily from 7:00 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's at 352 Sr 103 offers drive-thru service from 7:00 AM to midnight every day.
Is breakfast served at the Wendy's in Bluffton, OH?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Bluffton?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or their website at order.wendys.com for delivery or pickup.
How can I contact Wendy's Bluffton to provide feedback or ask questions?
You can call (419) 672-1668, use the Live Chat on Wendy's Contact page, or complete the Wendy's Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, online at wendysgiftcards.com, or at various retailers.
What nearby restaurants can I visit before or after dining at Wendy's Bluffton?
Nearby options include KFC for chicken, Taco Bell for Mexican food, Subway for sandwiches, and McDonald's for classic fast food burgers.
Where can I find convenience stores or gas stations near Wendy's Bluffton?
Circle K, Marathon, BP, and Shell gas stations with convenience stores are located nearby, making it convenient for fueling and quick stops when visiting Wendy's.
Are there any nearby services or attractions worth checking out when visiting Wendy's Bluffton?
You might consider visiting Springfield Fireworks for shopping, Super Wash car wash for auto detailing, or the Comfort Inn if you need accommodation nearby.