Wendy's

3.7
639 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
352 Sr 103, Bluffton, OH
45817, United States

Hours

Reviews

3.7
639 reviews
5 stars
244
4 stars
176
3 stars
101
2 stars
46
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff, indicating a significant problem with customer service.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, with complaints about dirty carpets and tables.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, indicating that there are positive experiences to be had.
  • MM
    Michael
    Jan 1, 2026
    2.0
    Had an issue at register, watch your cards
  • LY
    Larry Yoder
    Dec 19, 2025
    1.0
    Ordered a burger combo and immediately got sick and was sick for 24 hrs.Food poisoning!!!
  • CB
    Chelle B
    Nov 28, 2025
    1.0
    Pulled up to the drive thru window around 4:25pm. Worker came on the speaker right away and said they would be right with us. Waited about 5 minutes and was getting ready to leave without ordering when the worked came back on and said they weren't taking orders at this time. Wouldn't have been irritated or left a bad review if they had told us that to begin with.
  • MF
    Miss Fae
    Nov 9, 2025
    1.0
    My family and I stopped in Bluffton for a snack while on taking a family trip. The restaurant did not offer a welcoming atmosphere. One of the staff members just stood by the fry station staring at me and my family. The food wasn't appetizing in the least bit. The fries were cold, the nuggets were hard and dried out then the chili and baked potato were under cooked. Felt like a complete waste of time and money. Each person spent about 20$ to 25$ and we were very much disappointed. Due to weather conditions we didn't want to make another stop so we finished our 4 hour drive just eating when we got home.
  • WK
    William Kimmel
    Nov 8, 2025
    1.0
    Tried the new chicken strips for the first time. From what I see on their TV commercial it looked very tasty. It wasn't! Chicken strips were overcooked, really crunchy and dry inside. Won't be buying them anymore! I'll stick with Lee's from now on

Frequently Asked Questions About Wendy's

Is 634 - Bluffton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 352 Sr 103, Bluffton, OH?

Wendy's at this location is open daily from 7:00 AM to midnight.