Brand Certified
McDonald's
3.7(1291 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
500 OH-103, Bluffton, OH
45817, United States
Certified by McDonald's • Mar 01, 2026
(419) 358-9345
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,291 reviews
5 stars
503
4 stars
300
3 stars
228
2 stars
99
1 star
161
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for food and orders often being incorrect.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, including stale fries and incorrect orders.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, particularly management, contributing to a negative dining experience.
Cleanliness
The restaurant was frequently described as dirty, with issues such as sticky floors and unclean bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food when orders were correct and timely.
- DMDerrick McLaughlinFeb 14, 20262.0This is a very slow McDonalds and i don't think any of the employees have a clue on what they're doing. One sandwich and i was asked to pull over to reserved spot 2 and waited 10 minutes for a bagel
- TLT LoweryFeb 7, 20265.0Nice people, friendly, good food, quick service, not very busy
- TBTed BruskotterFeb 4, 20264.0The Ranch Snack Wraps are great at this location!
- PSPatrick ScheuerFeb 1, 20262.0Went inside to order, waited quite a while and someone finally came out and said they will be right back. After waiting a while longer left. Got in the car and drive through the drive through, only one car there. Order a coffee and two sausage Mcmuffin, no egg. Got right through no waiting I seen the guy that was in front of me inside so standing at the counter. Got on the freeway and grabbed a sandwich and it's a dry biscuit.
- CHCameron HarroldJan 28, 20261.0Failed to have lobby open on time today. 650am an lobby still closed.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website