Dunkin'

3.5
234 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bluffton, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
499 State Route 103, Bluffton, OH
45817, United States

Hours

Reviews

3.5
234 reviews
5 stars
110
4 stars
35
3 stars
17
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with some feeling ignored or unacknowledged by staff.

Food Quality

Feedback on food quality was mixed; while some enjoyed specific items like donuts and avocado toast, others complained about greasy or improperly prepared food.

Staff Attitude

While some reviews praised the friendliness of the staff, others noted unprofessional behavior and a lack of management oversight.

Cleanliness

Several customers mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Inconsistent Experience

Customers experienced varying levels of service and food quality, leading to frustration and disappointment.
  • JT
    Jaselinn Torez
    Oct 25, 2025
    1.0
    disappointing and tastes horrible
  • AS
    Ashley Snyder
    Sep 10, 2025
    5.0
    Great service friendly employees
  • MB
    Mark Burkholder
    Sep 7, 2025
    2.0
    I have not been to the Bluffton Dunkin in awhile and after I visited I realized why. There was three people working and the focus was on drive thru and mobile orders. I waited at least 15 minutes before one of the workers recommended that I use the kiosk and I wanted to talk to a human being. Finally when someone finally comes over they was going to wait on someone who had come in after me. I made sure that I was taken care of first. I won't be back. That was the worst service ever. The time was 7:45am
  • BT
    Brittany Tillman
    Sep 7, 2025
    5.0
    Maple donuts are AMAZING
  • SW
    Susan Wilson
    Sep 4, 2025
    1.0
    Just left this store while traveling. (About 1:45 Thursday (9/4). Used restroom and waited at counter to get some donuts and drink and to tell them something. No one in store but a couple cars in drive thru. Two employees. One of them was making a drink for drive thru I assume. Not sure what the other one was doing. Stood there for 5 minutes or so. Neither one acknowledged me in any way. I would have waited if one of them had said I'll be with you in a minute but that didn't happen. Plus they both had big frowns on their faces like they didn't really like being in the customer service industry. Anyhow, my husband and I decided to just leave. Oh yeah, what I wanted to tell them was that the toilet in the ladies room was overflowing! Susan Wilson

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Bluffton, OH?

Dunkin' in Bluffton is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.