Location.com logo
Brand Certified

Arby's

4.1
(705 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
505 State Route 103, Bluffton, OH
45817, United States

Hours

Reviews

4.1
705 reviews
5 stars
317
4 stars
228
3 stars
90
2 stars
33
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly staff and fast service, while others reported rude employees and slow service.

Order Accuracy

Many customers expressed frustration with incorrect orders, suggesting a consistent issue with order accuracy.

Food Quality

Feedback on food quality was mixed; while some enjoyed the freshness and taste, others complained about cold or poorly prepared items.

Cleanliness

The restaurant was noted for being clean, although some customers reported issues with restroom cleanliness.

Drive-Thru Experience

Drive-thru service was often slow, with several customers mentioning long wait times and incomplete orders.
  • DL
    deborah llanas
    Jan 30, 2026
    5.0
    Used app to order and was waiting hot and order correct. Great service!*****
  • KB
    Kathi Bailey
    Jan 12, 2026
    2.0
    I asked for no pickles and the sandwich was loaded with them.
  • HC
    Heather Carper
    Dec 31, 2025
    5.0
    To the 2 people working New Year's Eve, you guys rocked it!!! 🤟❤️😁😁
  • AY
    Anthony Yuill
    Dec 18, 2025
    5.0
    Ruben and curly fries 🍟 to go! Yum!
  • RM
    Rj Mcfaddin
    Dec 18, 2025
    1.0
    Hope managers read these!!! Cody Amos was the name on my receipt who waited on me, he is the rudest employee I've ever been waited on by at an Arby's restaurant in 30 years. Hope you fix that problem, or you've lost a lifelong customer.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others