McDonald's

Reviews

• KV

  Katherine Vestner

  6 days ago
  5.0
  Great staff
• HE

  henry Ellison

  Mar 16, 2026
  1.0
  Dirty store. Had to go inside after not getting my drink and an ice cream made with zero effort in the drive through. All employees there at night (7pm) are rude, short, and plain ugly to customers. This McDonald’s has always been the worst one and I knew I shouldn’t have gone there again. Still didn’t get my drink though and the ice cream was remade with even less care. Money wasted. Lesson learned.
• FB

  Felicia B

  Mar 12, 2026
  1.0
  I would give this location zero stars if possible. My husband wasn't feeling well today, so I offered to pick up his dinner for him. He was very excited to try the new "Big Arch" meal! I asked for the large size since he hadn't eaten all day. When I got home with his dinner, he opened the bag with the biggest smile on his face. His smile quickly faded when he realized that his large fry was only half way full, and his"Big Arch" burger was sloppily thrown together, and was cold, and his drink had minimal ice. For the amount of money I spent on this meal, we could've gone to competitor who has healthier, fresh, options, exceptional customer service, and the food is aesthetically pleasing. My husband called to speak to the store manager and as soon as he voiced his complaint, she set the phone down for 5 minutes and then hung up on him. This is the absolute worst customer service experience that I've ever witnessed. After reading other reviews, I'm completely shocked that this manager still has a job. I believe that there are many more customers who have had a bad experience at this location, but it happens so often, that it's expected. Customers who are still choosing McDonald's over the competition are settling for mediocre service and food. I personally haven't eaten McDonald's in many years, because the food is just plain gross and unhealthy. After this experience, my husband won't be back either. I'm a business owner, and my husband works for a multi-million dollar company. We're both well aware that exceptional customer service is the backbone of a company, and that poor customer service will eventually lead to the collapse of a business. Maybe that's what our country needs, less garbage fast food restaurants, and more healthy, fresh options. I would appreciate a response from your corporate team regarding how this situation will be addressed, especially when this appears to be part of an ongoing pattern at this location. This happened on March 12th, 2026 around 8pm.
• JS

  JOE S

  Mar 1, 2026
  1.0
  Not the 1st time, not the 2nd time an order screwed up. Yes special order cheese burgers, but both screwed up
• DS

  Dee S

  Feb 20, 2026
  2.0
  Food is better earlier in the day. After like 6/7pm, the food is trash. They always get the order wrong or give old and cold food, even after you tell them, they just give warmed up old food smh. Customer service is out the window. Don’t try to call either because they don’t answer, the line is busy or they pick up and hang up. We don’t have many options in the area and this what we get? Such a shame. Do better.