CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Blue Ash is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews indicated a decline in food quality, with complaints about portion sizes, freshness, and overall taste.
Cleanliness
Numerous customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Staff Friendliness
While some customers praised friendly staff, others experienced rudeness and lack of communication, highlighting inconsistency in customer service.
Operational Challenges
Several reviews mentioned issues with stock availability and understaffing, impacting the overall efficiency and customer satisfaction.
MM
Michael McGee
6 days ago
2.0
Seemed very disorganized. Team members were chatting loudly behind the counter about taxes, wages, etc. Mentioned that a regular customer, "Mr. Annoying" was about to come through the front door. Out of most bagel options. When I asked for skim milk, I was handed the entire gallon container and told to take as much as I needed. Temperature inside was brutally cold, even with the fireplace on. The carpeting, seats, and tables are all worn out and dirty.
BL
Britney Llewellyn
Dec 20, 2025
1.0
Always incredibly slow, not communicative or friendly, and they never get my order correct. Just had my last straw after waiting in line for 10 minutes and when I got to the counter the employee wouldn’t speak or make eye contact so I just left.
CP
Cameron Poole
Nov 21, 2025
5.0
I'm a big fan of this specific Panera Bread location. The restaurant is always clean, the staff members are nice, and I have never had any complaints with the food.
I have a Panera Sip Club membership and typically work 9-12 hours per week from various Panera locations(Mason, Kings Mill, Tylesrville, etc.) Blue Ash is my favorite.
DB
Deb Busch
Oct 27, 2025
5.0
We were there for River Cruse. Picked a lovely night cruse. It was in October, Harvest Moon Cruse. Water was calm, weather was perfect. Truly enjoyed it.
RW
Ricardo Wyatt
Oct 20, 2025
1.0
Showed up an hour before close, they were all out of multiple items. Order taker didn't care at all. Terrible experience. I could just tell this place was lazy from the atmosphere. Worst Panera I've ever stepped into.
Does Panera Bread in Blue Ash accept reservations?
No, Panera Bread in Blue Ash does not accept reservations.
What are the opening hours for Panera Bread Blue Ash?
Panera Bread Blue Ash is open from 6:00 AM to 8:00 PM Monday through Friday, and from 7:00 AM to 8:00 PM on weekends.
Does Panera Bread Blue Ash offer delivery and pickup services?
Yes, Panera Bread Blue Ash offers delivery and pickup services but does not have drive-through or curbside pickup.
What meals are served at Panera Bread Blue Ash?
Panera Bread Blue Ash serves breakfast, brunch, lunch, and dinner.
What types of payment does Panera Bread Blue Ash accept?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Panera Bread Blue Ash food online or via app?
Yes, you can order online for rapid pick-up or delivery through their website or via the Panera Bread app available on the Apple App Store.
What kind of food specialties does Panera Bread Blue Ash offer?
Specialties include You Pick Two combinations, Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is Panera Bread Blue Ash a casual dining spot?
Yes, the attire at Panera Bread Blue Ash is casual, and the environment is warm and welcoming, suitable for enjoying coffee, meals, and complimentary Wi-Fi.
Are there any nearby cafes or restaurants around Panera Bread Blue Ash?
Yes, nearby dining options include Milya Cafe, a Mediterranean and Middle Eastern restaurant and cafe, as well as Wendy’s, a fast food burger restaurant, providing customers with diverse food choices nearby.
What nearby services are available around Panera Bread Blue Ash?
Nearby services include OsteoStrong Cincinnati for health and medical needs, Staffmark for employment services, and Blue Ash Design & Print for printing and graphic design services, offering convenience for customers visiting the area.
Are there wellness and beauty options near Panera Bread Blue Ash?
Yes, customers can visit Sheila’s Atmosphere for beauty and massage services, Get In Touch Massage for massage therapy, and OriginalOne Nail Designs Studio for nail salon services nearby.