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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Blue Ash is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported a decline in food quality, with complaints about incorrect orders, stale items, and unsatisfactory taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect order handling.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and bathrooms, impacting their dining experience.
Staffing Problems
Customers frequently mentioned that the location appeared understaffed, leading to slow service and disorganization.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
CP
Cameron Poole
3 days ago
5.0
I'm a big fan of this specific Panera Bread location. The restaurant is always clean, the staff members are nice, and I have never had any complaints with the food.
I have a Panera Sip Club membership and typically work 9-12 hours per week from various Panera locations(Mason, Kings Mill, Tylesrville, etc.) Blue Ash is my favorite.
DB
Deb Busch
Oct 27, 2025
5.0
We were there for River Cruse. Picked a lovely night cruse. It was in October, Harvest Moon Cruse. Water was calm, weather was perfect. Truly enjoyed it.
RW
Ricardo Wyatt
Oct 20, 2025
1.0
Showed up an hour before close, they were all out of multiple items. Order taker didn't care at all. Terrible experience. I could just tell this place was lazy from the atmosphere. Worst Panera I've ever stepped into.
KB
Kate B
Oct 13, 2025
5.0
This location was sort of on the way in our direction of errands. Thought we'd use up the end of a gift card I had in my account. It used to be that gift cards were connected to your account or phone number. Well, no longer. Ended up stepping out of line and sitting at a table to order on my phone app. It worked, and it came out quickly. However, when I ordered on the app, I had inadvertently not changed the bread on the item, the associate knew and gave me the bread I had originally ordered from the counter. Excellent attention to detail. Our food was hot, yummy and everyone was kind and cheerful. Really good experience. Wish this one was closer to us! This should be the standard for all locations. Thanks team!
Does Panera Bread in Blue Ash accept reservations?
No, Panera Bread in Blue Ash does not accept reservations.
What are the opening hours for Panera Bread Blue Ash?
Panera Bread Blue Ash is open from 6:00 AM to 8:00 PM Monday through Friday, and from 7:00 AM to 8:00 PM on weekends.
Does Panera Bread Blue Ash offer delivery and pickup services?
Yes, Panera Bread Blue Ash offers delivery and pickup services but does not have drive-through or curbside pickup.
What meals are served at Panera Bread Blue Ash?
Panera Bread Blue Ash serves breakfast, brunch, lunch, and dinner.
What types of payment does Panera Bread Blue Ash accept?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Panera Bread Blue Ash food online or via app?
Yes, you can order online for rapid pick-up or delivery through their website or via the Panera Bread app available on the Apple App Store.
What kind of food specialties does Panera Bread Blue Ash offer?
Specialties include You Pick Two combinations, Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is Panera Bread Blue Ash a casual dining spot?
Yes, the attire at Panera Bread Blue Ash is casual, and the environment is warm and welcoming, suitable for enjoying coffee, meals, and complimentary Wi-Fi.
Are there any nearby cafes or restaurants around Panera Bread Blue Ash?
Yes, nearby dining options include Milya Cafe, a Mediterranean and Middle Eastern restaurant and cafe, as well as Wendy’s, a fast food burger restaurant, providing customers with diverse food choices nearby.
What nearby services are available around Panera Bread Blue Ash?
Nearby services include OsteoStrong Cincinnati for health and medical needs, Staffmark for employment services, and Blue Ash Design & Print for printing and graphic design services, offering convenience for customers visiting the area.
Are there wellness and beauty options near Panera Bread Blue Ash?
Yes, customers can visit Sheila’s Atmosphere for beauty and massage services, Get In Touch Massage for massage therapy, and OriginalOne Nail Designs Studio for nail salon services nearby.