Panera Bread

3.8
733 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Blue Ash is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11033 Reed Hartman Highway, Blue Ash, OH
45242, United States

Hours

Reviews

3.8
733 reviews
5 stars
299
4 stars
190
3 stars
109
2 stars
55
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with complaints about incorrect orders, stale items, and unsatisfactory taste.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect order handling.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and bathrooms, impacting their dining experience.

Staffing Problems

Customers frequently mentioned that the location appeared understaffed, leading to slow service and disorganization.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits.
  • CP
    Cameron Poole
    3 days ago
    5.0
    I'm a big fan of this specific Panera Bread location. The restaurant is always clean, the staff members are nice, and I have never had any complaints with the food. I have a Panera Sip Club membership and typically work 9-12 hours per week from various Panera locations(Mason, Kings Mill, Tylesrville, etc.) Blue Ash is my favorite.
  • DB
    Deb Busch
    Oct 27, 2025
    5.0
    We were there for River Cruse. Picked a lovely night cruse. It was in October, Harvest Moon Cruse. Water was calm, weather was perfect. Truly enjoyed it.
  • RW
    Ricardo Wyatt
    Oct 20, 2025
    1.0
    Showed up an hour before close, they were all out of multiple items. Order taker didn't care at all. Terrible experience. I could just tell this place was lazy from the atmosphere. Worst Panera I've ever stepped into.
  • KB
    Kate B
    Oct 13, 2025
    5.0
    This location was sort of on the way in our direction of errands. Thought we'd use up the end of a gift card I had in my account. It used to be that gift cards were connected to your account or phone number. Well, no longer. Ended up stepping out of line and sitting at a table to order on my phone app. It worked, and it came out quickly. However, when I ordered on the app, I had inadvertently not changed the bread on the item, the associate knew and gave me the bread I had originally ordered from the counter. Excellent attention to detail. Our food was hot, yummy and everyone was kind and cheerful. Really good experience. Wish this one was closer to us! This should be the standard for all locations. Thanks team!
  • SD
    Sevak Dovlatyan
    Jul 11, 2025
    1.0
    Train your personal be nice and polite.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Blue Ash accept reservations?

No, Panera Bread in Blue Ash does not accept reservations.

What are the opening hours for Panera Bread Blue Ash?

Panera Bread Blue Ash is open from 6:00 AM to 8:00 PM Monday through Friday, and from 7:00 AM to 8:00 PM on weekends.