Panera Bread

3.8
735 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Blue Ash is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11033 Reed Hartman Highway, Blue Ash, OH
45242, United States

Hours

Reviews

3.8
735 reviews
5 stars
299
4 stars
191
3 stars
109
2 stars
56
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews indicated a decline in food quality, with complaints about portion sizes, freshness, and overall taste.

Cleanliness

Numerous customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Staff Friendliness

While some customers praised friendly staff, others experienced rudeness and lack of communication, highlighting inconsistency in customer service.

Operational Challenges

Several reviews mentioned issues with stock availability and understaffing, impacting the overall efficiency and customer satisfaction.
  • MM
    Michael McGee
    6 days ago
    2.0
    Seemed very disorganized. Team members were chatting loudly behind the counter about taxes, wages, etc. Mentioned that a regular customer, "Mr. Annoying" was about to come through the front door. Out of most bagel options. When I asked for skim milk, I was handed the entire gallon container and told to take as much as I needed. Temperature inside was brutally cold, even with the fireplace on. The carpeting, seats, and tables are all worn out and dirty.
  • BL
    Britney Llewellyn
    Dec 20, 2025
    1.0
    Always incredibly slow, not communicative or friendly, and they never get my order correct. Just had my last straw after waiting in line for 10 minutes and when I got to the counter the employee wouldn’t speak or make eye contact so I just left.
  • CP
    Cameron Poole
    Nov 21, 2025
    5.0
    I'm a big fan of this specific Panera Bread location. The restaurant is always clean, the staff members are nice, and I have never had any complaints with the food. I have a Panera Sip Club membership and typically work 9-12 hours per week from various Panera locations(Mason, Kings Mill, Tylesrville, etc.) Blue Ash is my favorite.
  • DB
    Deb Busch
    Oct 27, 2025
    5.0
    We were there for River Cruse. Picked a lovely night cruse. It was in October, Harvest Moon Cruse. Water was calm, weather was perfect. Truly enjoyed it.
  • RW
    Ricardo Wyatt
    Oct 20, 2025
    1.0
    Showed up an hour before close, they were all out of multiple items. Order taker didn't care at all. Terrible experience. I could just tell this place was lazy from the atmosphere. Worst Panera I've ever stepped into.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Blue Ash accept reservations?

No, Panera Bread in Blue Ash does not accept reservations.

What are the opening hours for Panera Bread Blue Ash?

Panera Bread Blue Ash is open from 6:00 AM to 8:00 PM Monday through Friday, and from 7:00 AM to 8:00 PM on weekends.