Business Details
About
Mexican Restaurant
Chipotle Cornell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
675 reviews
5 stars
274
4 stars
129
3 stars
56
2 stars
55
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Availability
Many customers reported that the restaurant frequently runs out of key ingredients, leading to dissatisfaction.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong ingredients.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean counters and overflowing trash.
Mixed Experiences
While some customers praised the food and service, many others expressed frustration, indicating inconsistent experiences.
- LCLAY C.4 days ago1.0I work in the area and will normally go to another restaurant, I wanted something different and visited Chipotle. This food is by far the absolute worst food I’ve ever had. A coworker picked up the order and I paid for extra protein, it was not received, extra veggies, nope hardly any at all, the food was disgustingly thrown together and was cold. There were beans spillage all over the place. The food was so disgusting I threw it in the trash. This is a testament to the service and employees who would even serve food to anyone like this. I’m furious that I even wasted money at this location.
- JBJamie BuckmanNov 13, 20251.0At 7:30 they were completely out of cheese. Only offer was to wait at least 10 for them to shred more. I asked for a substitute and was told it's too expensive of a substitute. Get staffed properly and do better. Terrible experience. Won't stop here again.
- BFBuckeye F'everNov 9, 20251.0Bad bad customer service , would not recommend anyone to go there. I grabbed the GM Rob Trippel's card and would for sure give him a call. One guy was loud and obnoxious and very argumentative
- BWBrooke WachtelOct 25, 20252.0“Out of guac” at 8:30pm and restaurant didn’t close until 11pm. Told them I would wait around just so they would make guacamole. You could tell they didn’t want to. Also, the cashier was on his phone the entire time I was checking out and waiting for the guacamole to be made. Terrible customer service.
- IGImmanuelle GarnicaOct 20, 20251.0I would have given them 0 stars if that was an option, there was nobody behind the counter when we first got there, then after waiting for 3 minutes finally people come to the front and the guy that made our food was very short with us and yelling at us! Then when we finally got down to the register the girl had a major attitude with us and when our food was put in the bag she shoved it across the counter in a very rude manor! It was almost an example of what not to do, I do not recommend this chipotle and I will not be back!
Frequently Asked Questions About Chipotle Mexican Grill
What types of menu items does Chipotle Mexican Grill in Cornell offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
What are the operating hours of Chipotle Mexican Grill in Blue Ash?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services.
How can I place an online order from Chipotle Mexican Grill?
You can order online by using their website or the Chipotle mobile app available on the Apple App Store.
Is Chipotle Mexican Grill in Cornell LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What is the address and main phone number for Chipotle Mexican Grill in Cornell?
The address is 11257 Reed Hartman Hwy, Hamilton, Blue Ash, OH 45241. The main phone number is +1 513-469-1980.
Can I sign up for rewards or get exclusive offers from Chipotle?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What nearby options are available if I want to grab coffee before visiting Chipotle?
Starbucks, a nearby coffee shop, is close to Chipotle and is a convenient place to get coffee before your meal.
Are there fitness or wellness centers near Chipotle Mexican Grill in Blue Ash?
Yes, Blue Ash Fit Body Bootcamp and Personal Trainers World gyms are located nearby if you want to get a workout in before or after dining.
What other restaurants are near Chipotle for different dining options?
Nearby dining options include Ando Japanese Restaurant, Green District salad bar, Jimmy John's sandwich shop, Ruby Tuesday burger restaurant, Wingstop chicken wings, Tropical Smoothie Cafe, Chick-fil-A, and more.