Graeter's Ice Cream

4.5
419 reviews

About

Ice Cream Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
2282 E Main St, Bexley, OH
43209, United States

Hours

Reviews

4.5
376 reviews
5 stars
285
4 stars
47
3 stars
8
2 stars
15
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide samples.

Ice Cream Quality

The ice cream received high marks for its delicious flavors and quality, with several customers mentioning specific favorites.

Cleanliness

While some reviews noted a clean environment, a significant number of customers reported a persistent sewage smell that detracted from their experience.

Atmosphere

The nostalgic and cozy atmosphere was appreciated by many, although the unpleasant odor affected the overall enjoyment for some.

Service Issues

A few customers experienced issues with service, including rude interactions and problems with online orders.
  • LO
    Lindsay Osborn
    Oct 15, 2025
    5.0
    Julia and Abygil were so wonderful! It was our first time at a Graeter’s icecream and they let us sample and help us to decide on the perfect icecream for us! Very friendly and knew what was in each flavor without hesitation. The shop was super clean and nostalgic feeling. Amazing experience would go back often if we lived closer!
  • KR
    Kyila Rice
    Sep 18, 2025
    5.0
    Best icecream I ever had!! The pumpkin milkshake was definitely it. Not too pumpkiney if ya know what I mean. Just the perfect blend. The flavor was so refreshing and perfectly balanced. Everything was very clean and well put together, which made the experience even better. I would definitely recommend this ice cream to anyone looking for a treat that feels both seasonal and refreshing!
  • BB
    Blue
    Sep 4, 2025
    2.0
    How has this place had sewage issues for years? YEARS! The ice cream is good, staff are fine, but the smell is ALWAYS terrible. I'm so confused how a busy place can't get a sewage smell cleaned up.
  • SS
    Stephen Squires
    Aug 29, 2025
    5.0
    Great ice cream
  • GD
    Grace Diaz
    Aug 13, 2025
    5.0
    Lovely atmosphere with nice staff but sometimes feels like they're understaffed, especially in the summer. They have amazing ice cream and a range of really good flavors to choose from though.

Frequently Asked Questions About Graeter's Ice Cream

What types of ice cream does Graeter's Ice Cream specialize in?

Graeter's has been producing small-batch French Pot ice cream since 1870, loved by fans nationwide.

What are the opening hours of Graeter's Ice Cream in Bexley, OH?

Graeter's is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.