Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
750 reviews
5 stars
257
4 stars
172
3 stars
134
2 stars
56
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Food Quality
Many reviews highlighted issues with food temperature and freshness, with several customers receiving cold or poorly prepared meals.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Feedback indicated that the dining area and restrooms were often not well-maintained, affecting the overall experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting good service and enjoyable food on certain visits.
- AAAmbrosiaJan 1, 20261.0We went in and ordered 2 meals. Simple. Nothing complicated. Well they couldn't handle that. They left out an entire sandwich. I called 3 times and no one answered. I don't live close to bethel so I'm not about to drive back up there. And the meal was 11 dollars. I would take your money elsewhere so you actually get what you pay for.
- CMCasey McKenneyDec 20, 20254.0They definitely put cheese on my no-cheese order, but hey got everything else right and they were very friendly, in spite of being quite busy and understaffed. The tables were clean and the drink station was well stocked. I'll definitely be back next time I'm in the area.
- ADAshley DawnDec 1, 20253.0Sometimes food is fresh other times it is not.
- SCSarah CNov 15, 20251.0Drive thru workers were rude. I asked for the man’s name who walked away from me and the lady said she can’t give out names. What a joke.
- CDCynthia DurhamNov 2, 20251.0Just wondering why I would get a fork and knife to eat chili. The last couple months this Wendy's have went down hill
Frequently Asked Questions About Wendy's
Is 638 Bethel Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 621 W. Plane St., Bethel, OH?
Wendy's in Bethel, OH is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:00 AM to midnight every day.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does the Wendy's at Bethel serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods does Wendy's in Bethel accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. Check availability via the Wendy's app or online ordering site by entering your address.
How can I provide feedback or contact Wendy's Bethel?
You can provide feedback via the Wendy's Contact page, call 888-624-8140 or this location directly at (513) 238-4988, or complete their customer satisfaction survey online.
What nearby coffee shops can I visit near Wendy's in Bethel?
Biggby Coffee Bethel and BIGGBY COFFEE are nearby coffee shops where you can grab coffee or smoothies before or after your Wendy's visit.
Are there other fast-food restaurants near Wendy's Bethel?
Yes, nearby fast-food options include McDonald's, Dairy Queen, Arby's, Taco Bell, and Gold Star Chili, giving you several choices if you want variety.
Are there resources like a library or bank near Wendy's in Bethel?
Nearby, you'll find Clermont County Public Library for reading or study, and Chase Bank with ATMs for your financial needs.