Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Food Temperature
A significant number of reviews mentioned receiving cold or old food, leading to dissatisfaction.
Order Accuracy
Many customers complained about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms, suggesting a need for better maintenance.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, particularly noting helpful staff and good food on certain occasions.
SC
Sarah C
Nov 15, 2025
1.0
Drive thru workers were rude. I asked for the man’s name who walked away from me and the lady said she can’t give out names. What a joke.
CD
Cynthia Durham
Nov 2, 2025
1.0
Just wondering why I would get a fork and knife to eat chili. The last couple months this Wendy's have went down hill
SS
Sarah
Oct 23, 2025
3.0
Almost got hit it the parking lot while trying to park by someone pulling in trying to go around me. When I went in and talked to staff apparently thats a "normal problem" there. She said "I'm in uniform and it happens to me too" . Unfortunately I think its traffic in town is terrible and people fly through trying to cut through the lot that has a path out to the back road behind it.
JW
Jasmine Woods
Oct 22, 2025
1.0
No bqq or ranch in bag horrible service and Manger can’t awnser phone to let them no they mess up
CT
Charles Trumble
Oct 16, 2025
3.0
A decent and relatively clean store in comparison to the other local options. Carley was very helpful and y'all should give that lady a raise because she's a beast and makes sure things are done and done right. Wanted to send props. Thanks for excellence young lady!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bethel, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bethel, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 238-4988.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 638 Bethel Wendy’s serve breakfast?
Yes, this Wendy’s location in Bethel, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 621 W. Plane St., Bethel, OH?
Wendy's in Bethel, OH is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:00 AM to midnight every day.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does the Wendy's at Bethel serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods does Wendy's in Bethel accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. Check availability via the Wendy's app or online ordering site by entering your address.
How can I provide feedback or contact Wendy's Bethel?
You can provide feedback via the Wendy's Contact page, call 888-624-8140 or this location directly at (513) 238-4988, or complete their customer satisfaction survey online.
What nearby coffee shops can I visit near Wendy's in Bethel?
Biggby Coffee Bethel and BIGGBY COFFEE are nearby coffee shops where you can grab coffee or smoothies before or after your Wendy's visit.
Are there other fast-food restaurants near Wendy's Bethel?
Yes, nearby fast-food options include McDonald's, Dairy Queen, Arby's, Taco Bell, and Gold Star Chili, giving you several choices if you want variety.
Are there resources like a library or bank near Wendy's in Bethel?
Nearby, you'll find Clermont County Public Library for reading or study, and Chase Bank with ATMs for your financial needs.