Wendy's

3.5
745 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
621 W. Plane St., Bethel, OH
45106, United States

Hours

Reviews

3.5
745 reviews
5 stars
256
4 stars
171
3 stars
132
2 stars
56
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Temperature

A significant number of reviews mentioned receiving cold or old food, leading to dissatisfaction.

Order Accuracy

Many customers complained about incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, suggesting a need for better maintenance.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly noting helpful staff and good food on certain occasions.
  • SC
    Sarah C
    Nov 15, 2025
    1.0
    Drive thru workers were rude. I asked for the man’s name who walked away from me and the lady said she can’t give out names. What a joke.
  • CD
    Cynthia Durham
    Nov 2, 2025
    1.0
    Just wondering why I would get a fork and knife to eat chili. The last couple months this Wendy's have went down hill
  • SS
    Sarah
    Oct 23, 2025
    3.0
    Almost got hit it the parking lot while trying to park by someone pulling in trying to go around me. When I went in and talked to staff apparently thats a "normal problem" there. She said "I'm in uniform and it happens to me too" . Unfortunately I think its traffic in town is terrible and people fly through trying to cut through the lot that has a path out to the back road behind it.
  • JW
    Jasmine Woods
    Oct 22, 2025
    1.0
    No bqq or ranch in bag horrible service and Manger can’t awnser phone to let them no they mess up
  • CT
    Charles Trumble
    Oct 16, 2025
    3.0
    A decent and relatively clean store in comparison to the other local options. Carley was very helpful and y'all should give that lady a raise because she's a beast and makes sure things are done and done right. Wanted to send props. Thanks for excellence young lady!

Frequently Asked Questions About Wendy's

Is 638 Bethel Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.