Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, both in-store and drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or poorly made food.
Staffing Issues
Several reviews mentioned that the location is often understaffed, contributing to slow service and poor customer experiences.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which were described as filthy.
Customer Service
While some customers praised individual staff members for their friendliness, many others reported rude service and a lack of responsiveness from management.