Service Speed
Customers consistently reported extremely slow service, often waiting 20-40 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or poorly made food.
Staff Competence
Feedback indicated a lack of training and competence among staff, leading to poor customer service and mistakes in orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.
Food Quality
There were complaints about the quality of food, including stale items and food that caused illness.