Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berea, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently noted friendly and helpful staff, but also reported inconsistent service, with some experiencing rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, particularly with drinks and food items, leading to customer frustration.
Speed of Service
The drive-thru was often criticized for being extremely slow, with long wait times reported consistently.
Product Quality
While some customers enjoyed the coffee and food, others mentioned that items were often not fresh or poorly prepared.
RS
Robin Smalley
Feb 10, 2026
5.0
Love Dunkin
BG
Bobby Goodrich
Feb 1, 2026
3.0
Coffee is different from times past , just seems to be weaker than time's past.
KM
Kylie M
Jan 31, 2026
5.0
I absolutely love this location. The staff are so extremely friendly. Always know I’m getting a good coffee when I go here.
KF
Kailyn Foppe
Dec 27, 2025
5.0
All of the staff here are SO nice and always put a smile on my face!! I usually get a decent size order with multiple drinks and food items and it’s always ready super fast no matter how long the line is :)
MM
Mikala Minerd
Dec 10, 2025
2.0
Whenever I go to this Dunkin. The workers usually overwhelmed and sometimes a little rude. One guy in particular. However this morning when I went he was so angry for whatever reason, and decided to slam my coffee on the counter and cracked the cup. Coffee exploded everywhere on the floor, the counter and my shoes. It took my saying excuse me 5 times for him to hear me, then he made 3 drinks before he even remade mine, the one he decided to slam down a break.